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No Drivers Found For Windows 10 Install

Anonymous
2024-03-07T04:13:45+00:00

The hard drive for my HP 17-cn0013dx (37P29UA) laptop unexpectedly died couple months ago. It was originally equipped with windows 10. I recently got a new Samsung 870 EVO 2TB SSD NON-RAID SATA 2.5 to replace the old one. However I can't get windows 10 installed on the new hard drive. I used another family members laptop with windows 10 on it to use the media creation tool to download on a 32GB flash drive. Had no problem with that.

Problem as many have had is installation says "There are no drivers". How do I get the drivers? I've tried to research online, but there's various results depending on the computer. I did do one suggestion from a site that suggested a disk clean in the CMD center. All that did was wipe out the windows media on the flash drive. So I had to go back and use the media creation tool. I looked at HP's site for my laptop. There is a BIOS update that was released back in Jan. I remember seeing one thread mention about downloading a driver on another USB drive and trying to install it during windows installation or something of the sort.

Really lost on what to do? I've only had this laptop for barely over two years and really can't afford another at this time.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2024-08-22T06:11:48+00:00

    please share the link to the post.

    2 people found this answer helpful.
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  2. Anonymous
    2024-03-09T05:52:27+00:00

    Didn't work either. I tried multiple USB drives including the one I installed the software on using the media creation tool.

    Soon as I get to the F6 folder and press "Ok", nothing shows up.

    1 person found this answer helpful.
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  3. Anonymous
    2024-03-07T21:20:05+00:00

    Here's pics of the other tabs.

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  4. Anonymous
    2024-03-07T09:16:53+00:00

    I tried the disk list command. It only shows the USB flash drive with the windows media I created using the media tool.

    I have no idea how to check mode in BIOS. There's no setting to change it. This is all I can see in the BIOS when it comes to the new SSD.

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  5. Anonymous
    2024-03-07T08:23:29+00:00

    Hi, I am Dave, I will help you with this.

    1

    Boot into BIOS, check what SATA Mode is set to, if that is set to AHCI, try changing it to SATA to see if that resolves the problem.

    2

    If that does not resolve the problem.

    At the very start of the Installation Process, press Shift + F10, or Shift + Fn + F10 to open Command Prompt

    Run this command and hit Enter:

    diskpart

    Run this command and hit Enter:

    list disk

    Please provide a photo of that Command Prompt window.

    1 person found this answer helpful.
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