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How to install a new operating system on HP ELITEBOOK INTEL CORE I5 vPRO?

Anonymous
2024-03-28T15:09:06+00:00

Dear Sir/Madam,

I bought an old HP Elitebook with intel core i5 v Pro. All the info and operating system was deleted by the previous owner.

The start up black screen says ' Boot Device not found. Please install an operating system on your hard disk. Hard Disk - (3F0).

F2 System Diagnostics

For more information, please visit www: hp.com/go/ techcenter/startup.

On theF2 Diagnostics page:

It says Version 2.3.2.0 Bios

and a list with the words Processor, Memory test, Storage Tests, Power tests, System board test, keyboard test, Language and Exit.

Now, I need to install an operating system. How to install a new operating system on HP ELITEBOOK INTEL CORE I5 vPRO?

Where do I buy an operating system?

Can I install Microsoft 11 or do I have to install 10 first?

Thanks for your help.

Anna

Windows for home | Other | Install and upgrade

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  1. Dumba_M3 7,200 Reputation points Volunteer Moderator
    2024-03-28T15:34:06+00:00

    There are various generations of HP laptops with that name. Without knowing what CPU is in it, no telling if Windows 11 would run at all.

    You can try to install Windows 10 from an USB stick made by a different PC and downloaded from that page.:

    Download Windows 10 (microsoft.com)

    Please read all on that page, as all is explained in the drop out scripts when pressing the plus symbols there.

    But, the error you receive can also mean that there is only a broken SSD or Hard drive in the laptop, or none. The error is the same to Bios.

    Easiest to find out is by trying to install Windows 10.

    You might need a license, you might not. If asked during the installation, hit you have no key at the bottom. During the install, sign in with your Microsoft account.

    If the device says it isn't activated after, try the activation trouble shooter or come back and start a new question here in the forum as it would be a different subject.

    Stefan

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  2. Anonymous
    2024-03-30T10:57:21+00:00

    Hi Stefan,

    Thanks, I will try it and let you know. :)

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