Share via

A driver cannot load on this device. Driver:IVrs64.sys

Anonymous
2024-03-26T05:39:37+00:00

Hi there,

I've recently purchased a new pc and now I'm installing the driver I need to work with my wacom cintiq. It was not working so I contacted Wacom support and they asked if there were any updates to be done. These are the ones I installed:

  • Logitech - Media 10/22/2012 12:00:00 am - 13.80.835.0
  • Intel Corporation - Display - 31.0.101.5187

Unfortunatelly, now I'm getting this image as I restarted my pc:

"Driver: IVrs64.sys

IVrs64.sys

A security is preventing this driver from loading. You'll need to adjust your settings to laod this driver"

I tried these to make it work:

  1. Run as Administrator: Try running the program or installer that is attempting to load the driver as an administrator. Right-click on the program and select "Run as administrator" to see if this allows the driver to load.
  2. Disable Driver Signature Enforcement: Sometimes, Windows blocks the installation of unsigned drivers by default. You can temporarily disable driver signature enforcement to allow the installation of the driver. Here's how to do it:
    • Restart your computer and enter Advanced Startup Options. You can do this by holding down the Shift key while selecting Restart from the Start menu.
    • In the Advanced Startup Options menu, choose Troubleshoot > Advanced Options > Startup Settings > Restart.
    • After your computer restarts, you will see a list of startup settings. Press the F7 key to select "Disable driver signature enforcement." This will temporarily disable the enforcement of driver signatures.
    • Once Windows restarts, try to load the driver again.
  3. Check Group Policy Settings: Group Policy settings can sometimes prevent the loading of certain drivers. You can check the Group Policy Editor to see if any settings are blocking the driver. Here's how:
    • Press Win + R to open the Run dialog, type "gpedit.msc," and press Enter.
    • Navigate to Computer Configuration > Administrative Templates > System > Driver Installation.
    • Look for any settings related to driver installation or driver signing, and make sure they are set to "Not configured" or "Disabled."
    • Restart your computer and try to load the driver again.
  4. Update or Reinstall the Driver: If the driver is outdated or corrupted, updating or reinstalling it may resolve the issue. Visit the manufacturer's website to download the latest version of the driver, or use Device Manager to update or reinstall the driver.

I'm trying to disable my antiviry temporarely now.

Could someone help me with this?

Thank you

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-03-26T11:51:23+00:00

    Hello, Amanda Silva Rovaron

    Welcome to the Microsoft Community.

    Hello, sorry to hear about your situation, Driver:IVrs64.sys does not seem to be loading on your computer.

    Firstly thank you for your feedback, you seem to have done a number of steps which is great it shows you are a very research minded scholar.

    I have done some research for you, have you tried turning off your kernel isolation, if not try turning off kernel isolation by：

    1.Press the [Win+i] key combination on your keyboard to open Windows Settings, then find and click on [Update and Security}

    2.In the Settings window, on the homepage under Update and Security, click [Windows Security Centre] on the left side, and then find and click [Open Windows Security Centre] on the right side.

    3.Open the Windows Security Centre and select Device Security on the left side of the operating interface;

    4.Click Details for Kernel Isolation;

    5.Turn off Memory Integrity.

    Disclaimer: Temporarily turn off antivirus protection. However, keep in mind that if you do so, your device may be vulnerable to threats. So please turn it on immediately once issue fixed.

    You can try to close it first, if it still can't be solved then sometimes it's due to the incompatibility of the driver, you can feedback this problem like your manufacturer.

    Thank you for your understanding and cooperation.

    Thank you for your time and effort in resolving this issue.

    Best regards

    Bobhe | Microsoft Community Support Specialist

    1 person found this answer helpful.
    0 comments