WiFi not showing up on laptop
I have a hp laptop (not sure on the model) and it went dead so I put it on charge and since then it won't connect to any Internet, its not my WiFi as its working on everything else but this laptop.
Windows for home | Windows 11 | Internet and connectivity
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6 answers
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Anonymous
2024-03-03T00:46:32+00:00 -
John DeV 163.6K Reputation points Independent Advisor
2024-03-03T00:46:31+00:00 Please check and try SproutTheRobot's suggested solution in the older thread below if it helps. People found it helpful.
https://answers.microsoft.com/en-us/insider/for...
Kind regards,
John DeV
Independent Advisor
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John DeV 163.6K Reputation points Independent Advisor
2024-03-03T00:49:22+00:00 Please visit your manufacturer's support page first. Download and install the latest Wireless driver for your device. You may need to consider downloading the Wireless driver from another computer and saving it to a USB flash drive. Transfer the driver file from the USB flash drive to your computer. Run it to install.
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John DeV 163.6K Reputation points Independent Advisor
2024-03-03T00:24:42+00:00 Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly?
Please let me know if you have tried the methods below.
**Shutdown your computer
Unplug the power cable from the laptop for 30 minutes, then plug it in again and turn on.
**Please try to turn off Fast startup
Press Start then search Control panel
Under View by > select Small icons
Select Power Options
On the left side, Click "Choose what power buttons do"
Click "Change settings that are currently unavailable"
Under Shutdown settings > Turn off fast startup
Power off the system then pull the power cable from the laptop, wait for 15 minutes.
Power back on
Open Device Manager
Expand Network adapters
Right click on the Wireless driver then select Properties
Click Power Management tab,
Uncheck "Allow the computer to turn off this device to save power"
Restart your computer
**Open Device Manager
Expand the Network adapters
Find the Wireless driver in the list
Right click it and select Update
Click "Browse my computer for driver software"
Select "Let me pick from a list of available drivers on my computer"
Make sure to put a check mark "Show compatible hardware"
Select an older driver from the list
Click Next then restart your computer using Clean Boot of Windows
**Open Device Manager
Click View > Show hidden devices
Expand Network adapters
Right click the Wireless driver
Select Uninstall
Tick the "Attempt to remove the driver for this device" box
Click Uninstall
Restart your computer
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor