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WiFi not showing up on laptop

Anonymous
2024-03-02T23:51:25+00:00

I have a hp laptop (not sure on the model) and it went dead so I put it on charge and since then it won't connect to any Internet, its not my WiFi as its working on everything else but this laptop.

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-03-03T00:46:32+00:00

    I managed to get back in but it says this ?

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  2. John DeV 163.6K Reputation points Independent Advisor
    2024-03-03T00:46:31+00:00

    Please check and try SproutTheRobot's suggested solution in the older thread below if it helps. People found it helpful.

    https://answers.microsoft.com/en-us/insider/for...

    Kind regards,

    John DeV

    Independent Advisor

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  3. John DeV 163.6K Reputation points Independent Advisor
    2024-03-03T00:49:22+00:00

    Please visit your manufacturer's support page first. Download and install the latest Wireless driver for your device. You may need to consider downloading the Wireless driver from another computer and saving it to a USB flash drive. Transfer the driver file from the USB flash drive to your computer. Run it to install.

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  4. Anonymous
    2024-03-03T00:40:57+00:00

    Hi I can't get off this page, I've reset it and restarted I've had nothing it worked fine in the last hour but I thought it was due a factory reset now I can't get back in the computer no wifi's are showing up

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  5. John DeV 163.6K Reputation points Independent Advisor
    2024-03-03T00:24:42+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    When was the last time it worked properly?

    Please let me know if you have tried the methods below.

    **Shutdown your computer

    Unplug the power cable from the laptop for 30 minutes, then plug it in again and turn on.

    **Please try to turn off Fast startup

    Press Start then search Control panel

    Under View by > select Small icons

    Select Power Options

    On the left side, Click "Choose what power buttons do"

    Click "Change settings that are currently unavailable"

    Under Shutdown settings > Turn off fast startup

    Power off the system then pull the power cable from the laptop, wait for 15 minutes.

    Power back on

    Open Device Manager

    Expand Network adapters

    Right click on the Wireless driver then select Properties

    Click Power Management tab,

    Uncheck "Allow the computer to turn off this device to save power"

    Restart your computer

    **Open Device Manager

    Expand the Network adapters

    Find the Wireless driver in the list

    Right click it and select Update

    Click "Browse my computer for driver software"

    Select "Let me pick from a list of available drivers on my computer"

    Make sure to put a check mark "Show compatible hardware"

    Select an older driver from the list

    Click Next then restart your computer using Clean Boot of Windows

    **Open Device Manager

    Click View > Show hidden devices

    Expand Network adapters

    Right click the Wireless driver

    Select Uninstall

    Tick the "Attempt to remove the driver for this device" box

    Click Uninstall

    Restart your computer

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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