windows 11 updates repeatedly fail to install.

Hi Bernard,

I tried an in-place upgrade, using the ISO. However, 25% into the install, there was an error message saying that the Win 11 install had failed. I then tried resetting my computer, from "Settings/System/Reset My Computer", using the "Cloud" option. After the downloading part, I got this message: "There was a problem resetting your PC. No changes were made".

Hi Bernard,
Thanks for your help. I followed the steps that you suggested. Unfortunately, it did not fix the problem. I notice that definition updates and driver updates are successful but not the ones that I mentioned in my question.

Peter

Hi Peter, thank you so much for that information, we need to run a custom installation to fix the issue, however, the process will delete all apps but will retain all files on the PC, if you are okay with that, you may follow the steps provided below:

Since you have done downloading the ISO file, kindly right-click on ISO then click Mount> Click Sources folder>then look for Setup.exe inside the sources folder

Then follow the second picture to the last from this link:

https://answers.microsoft.com/en-us/windows/for...

Hi, thank you so much for that information, in that case, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Kindly follow the steps from this link:

https://answers.microsoft.com/en-us/windows/for...

Hi Peter, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, this issue occurs due to many factors like third-party anti-virus or there is a miscalibration on the Windows update, for us to sort out the problem, kindly follow the steps below:

Reset Windows update components:

Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))

Copy each line of command to Powershell then press enter (one line at a time)

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

-Once done restart the device and check.

Note: If the issue persists, we will run a system repair on the affected device.

Let me know how it goes and I hope that helps.

Bernard