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My computer will not allow "the Program Install and Uninstall Troubleshooter" to open or download

Anonymous
2024-03-17T15:16:16+00:00

I am trying to use "The Microsoft Program Install and Uninstall Troubleshooter". found here Fix problems that block programs from being installed or removed - Microsoft Support When I try to download or open I get this error message:

How do I get past this so I can use the troubleshooter?

I am using Windows 10 - 22H2 and my antivirus is Norton 360.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2024-03-19T02:45:47+00:00

    Hi, Niagara Mouse

    Welcome to the Microsoft Community.

    Edge performs an initial security check on the downloaded file and the solution to this problem is very simple. You can see three horizontally aligned dots to the right of this tip and select 'Keep' as shown below.

    If there is anything not clear, please do not hesitate to let me know.

    Best Regards

    Martin | Microsoft Community Support Specialist

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  1. Anonymous
    2024-03-19T13:51:21+00:00

    Thanks Martin,

    An easy resolution, but I never noticed the three dots.

    Have a great day!

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