Share via

0xc0000005 Crashes on all games

Anonymous
2024-03-29T23:10:03+00:00

I have just reinstalled windows, all drivers and programs. All games have been crashing and event viewer shows the same code each time. I've also had a few blue screens, usually saying something to do with drivers. I've done memtest and fresh installs for everything with no issues. Searched through forums for two days straight with no luck. Any help is appreciated! Errors are below.

Faulting application name: helldivers2.exe, version: 1.8.17612.0, time stamp: 0x65fdb752

Faulting module name: nvwgf2umx.dll, version: 31.0.15.5186, time stamp: 0x65f0e0f5

Exception code: 0xc0000005

Fault offset: 0x0000000000942c7f

Faulting process id: 0x0x48E4

Faulting application start time: 0x0x1DA822D1FF05471

Faulting application path: F:\SteamLibrary\steamapps\common\Helldivers 2\bin\helldivers2.exe

Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_362f239e9bd019fc\nvwgf2umx.dll

Report Id: 0c0a7cf4-fd5a-4e60-b57b-98532bf62794

Faulting package full name: 

Faulting package-relative application ID:

Faulting application name: EscapeFromTarkov.exe, version: 0.14.1.29351, time stamp: 0x6271e720

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000021e3f538000

Faulting process id: 0x0x3A08

Faulting application start time: 0x0x1DA822C17545487

Faulting application path: C:\Battlestate Games\Escape from Tarkov\EscapeFromTarkov.exe

Faulting module path: unknown

Report Id: b535772f-9984-49a0-bca6-cc920b5f4a6b

Faulting package full name: 

Faulting package-relative application ID:

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

12 answers

Sort by: Most helpful
  1. Anonymous
    2024-04-02T04:05:42+00:00

    The minidumps indicate that the crash was caused by a driver issue, but can't identify which driver caused the problem.

    You can use the Driver Verifier to gather more information about which driver is causing the problem.

    Step 1: Create a system restore point. in case anything goes wrong you will be able to restore your computer. You can see how to do it at this link.

    https://support.microsoft.com/en-us/windows/cre...

    Step 2: Enable the Diver Verifier

    1-Right-click on Start then click on Windows Terminal (admin)

    2-Type this command and press Enter:

    Verifier

    3-Select "Create custom settings (for code developers)" and click Next

    4-In the "Select individual settings from a full list", select everything except "Low Resource Simulation", "and "Force Pending I/O Requests" and click Next

    5-Select "Select driver names from a list" and click Next

    6-Select everything except the driver provided by Microsoft and click on Finished

    7-Reboot your computer and use it normally until your computer crashes again

    8-Compact and share the new minidump

    Step 3:Disable the Driver Verifier

    1-Right-click on Start then click on Windows Terminal (admin)

    2-Type this command and press Enter:

    Verifier

    3-Select "Delete existing settings" and click on Finish

    0 comments No comments
  2. Anonymous
    2024-04-01T21:16:54+00:00

    https://drive.google.com/drive/folders/1bCk0YoI2eNTPWoQUc6VVlwzVLTgL0GT5?usp=sharing Here is a link that should work. I also added an event for a BSOD that occurred today.

    0 comments No comments
  3. Anonymous
    2024-04-01T11:46:48+00:00

    Please check the share permission, I cannot access the file.

    0 comments No comments
  4. Anonymous
    2024-03-30T02:25:02+00:00

    Thanks for the response. I was unable to zip the folder, but I've attached the link. https://drive.google.com/drive/folders/1bCk0YoI2eNTPWoQUc6VVlwzVLTgL0GT5?usp=sharing

    0 comments No comments
  5. Anonymous
    2024-03-30T00:27:55+00:00

    Hi, Jonathan. I'm Robinson, and I’m happy to help you today.

    Please share the minidump files to help identify what is causing the crash.

    1-Right-click on Start then click on Run

    2-Type: C:\Windows\Minidump and click on OK

    3-Compact the minidump files, save them to OneDrive or Google Drive and share them here

    0 comments No comments