ASAP - LENOVO IDEAPAD 3 BLACK SCREEN

Hi, Arex. I'm Robinson, and I’m happy to help you today.

Usually, this problem is caused by a power surge. Performing a cold restart should fix this problem.

1-Press and hold the power button until your laptop turns off

2-Disconnect the charger and all other peripherals

3-If it's possible disconnect the battery

4-Press and hold the power button for 40-50 seconds to discharge the static power from the motherboard

5-Reconnect the charger and power on your laptop

6-Then your laptop should boot on Windows normally

I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.

I had the same issue, working and the screen went blank. Can hear it reboot and see the Lenovo logo during the reboot, but no login screen. I connected a second USB C Monitor to the ideaPad and it showed as my second screen. Issue is that the idea pad screen is my main screen. was able to move the Settings window over to the other screen and didn't see anything wrong, but did change it to my primary screen. WELL, it turns out that I must have bumped the screen brightness to 0% when I tried to put it battery saver mode last night when the battery warning popped up and before I got the charger. I was able to turn the display brightness up on the second monitor and the screen on idea pad went from black to viewable screen. If you have a second monitor, try connecting to the second monitor and then turn the brightness up. If it happened all of a sudden and you were in the Toolbar near the clock when it happened, try the second monitor to see if it just a brightness issue.

Seems silly for windows to really take a screen to 0% without having a way to get it back to something >0% to be able to use the idea pad without a second monitor attached.

The first thing that you can try is to restore your computer to a previous point.

1-Restart your computer while holding the “Shift” button
2-The Advanced Startup menu will open on the boot.
3-Go to Troubleshoot.
4-Now, go to Advanced Options > System restore
5-Select a restore point and click on next to restore

If you don't have any system restore point, you can use the Command Prompt to repair the boot files.
1-Restart your computer while holding the “Shift” button
2-The Advanced Startup menu will open on the boot.
3-Go to Troubleshoot.
4-Now, go to Advanced Options >Command prompt
5-Run these commands:
chkdsk c: /f /r (and press Enter)
sfc /scannow (and press Enter)
diskpart (and press Enter)
sel disk 0 (and press Enter)
list vol (and press Enter)

6-Verify that the EFI partition (EPS) is using the FAT32 file system and assign a drive letter to it that is not already in use:
sel vol <number of volume> (and press Enter)
assign letter=Z: (and press Enter)
exit (and press Enter)

7-In order to repair the boot record:
cd /d Z:\EFI\Microsoft\Boot\ (and press Enter)
bootrec /FixBoot (and press Enter)
ren BCD BCD.old (and press Enter)
bcdboot c:\Windows /l en-us /s <boot letter>: All (and press Enter)
(Note: The <boot letter> is replaced with the letter of the drive that you are booting from. (For example, C:, D:)

8-When finished close the command prompt then click to return to the first screen
9-Click to continue to normal boot

If you receive any error message running these commands, please take a photo and attach it here to help identify what is causing the problem.

Hello Robinson.I am a new person with the same issue and when I press shift while the laptop is turned on, it is not showing the Advanced Startup Menu. Should I try pressing both of the shift buttons ? I am kinda confused. Also I tried pressing both of the shift buttons but it was still not working. What should I do ?

I had tried above all but it isn't working and as my laptop sounds all like it's opened but display isn't opening I don't know why

hey did u fix your issue? im in the same situation and rlly stressed 😔

The first thing that you can try is to restore your computer to a previous point.

1-Restart your computer while holding the “Shift” button
2-The Advanced Startup menu will open on the boot.
3-Go to Troubleshoot.
4-Now, go to Advanced Options > System restore
5-Select a restore point and click on next to restore

If you don't have any system restore point, you can use the Command Prompt to repair the boot files.
1-Restart your computer while holding the “Shift” button
2-The Advanced Startup menu will open on the boot.
3-Go to Troubleshoot.
4-Now, go to Advanced Options >Command prompt
5-Run these commands:
chkdsk c: /f /r (and press Enter)
sfc /scannow (and press Enter)
diskpart (and press Enter)
sel disk 0 (and press Enter)
list vol (and press Enter)

6-Verify that the EFI partition (EPS) is using the FAT32 file system and assign a drive letter to it that is not already in use:
sel vol <number of volume> (and press Enter)
assign letter=Z: (and press Enter)
exit (and press Enter)

7-In order to repair the boot record:
cd /d Z:\EFI\Microsoft\Boot\ (and press Enter)
bootrec /FixBoot (and press Enter)
ren BCD BCD.old (and press Enter)
bcdboot c:\Windows /l en-us /s <boot letter>: All (and press Enter)
(Note: The <boot letter> is replaced with the letter of the drive that you are booting from. (For example, C:, D:)

8-When finished close the command prompt then click to return to the first screen
9-Click to continue to normal boot

If you receive any error message running these commands, please take a photo and attach it here to help identify what is causing the problem.

Hello Robinson.I am a new person with the same issue and when I press shift while the laptop is turned on, it is not showing the Advanced Startup Menu. Should I try pressing both of the shift buttons ? I am kinda confused. Also I tried pressing both of the shift buttons but it was still not working. What should I do ?

The first thing that you can try is to restore your computer to a previous point.

1-Restart your computer while holding the “Shift” button

2-The Advanced Startup menu will open on the boot.

3-Go to Troubleshoot.

4-Now, go to Advanced Options > System restore

5-Select a restore point and click on next to restore

If you don't have any system restore point, you can use the Command Prompt to repair the boot files.

1-Restart your computer while holding the “Shift” button

2-The Advanced Startup menu will open on the boot.

3-Go to Troubleshoot.

4-Now, go to Advanced Options >Command prompt

5-Run these commands:

chkdsk c: /f /r (and press Enter)

sfc /scannow (and press Enter)

diskpart (and press Enter)

sel disk 0 (and press Enter)

list vol (and press Enter)

6-Verify that the EFI partition (EPS) is using the FAT32 file system and assign a drive letter to it that is not already in use:

sel vol <number of volume> (and press Enter)

assign letter=Z: (and press Enter)

exit (and press Enter)

7-In order to repair the boot record:

cd /d Z:\EFI\Microsoft\Boot\ (and press Enter)

bootrec /FixBoot (and press Enter)

ren BCD BCD.old (and press Enter)

bcdboot c:\Windows /l en-us /s <boot letter>: All (and press Enter)

(Note: The <boot letter> is replaced with the letter of the drive that you are booting from. (For example, C:, D:)

8-When finished close the command prompt then click to return to the first screen

9-Click to continue to normal boot

If you receive any error message running these commands, please take a photo and attach it here to help identify what is causing the problem.

Hi Robinson. Thanks for responding.

I tried your solution but it only worked for a while. A few minutes later, it crashes to black again and when I tried your remedy, it did not work this time. Please guide me on what to do once I get to the emergency blue screen (Your PC did not start correctly.) Thank you!