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Unable to remove rawaccel.sys

Anonymous
2024-03-01T22:02:17+00:00

I don't know how familiar you all are with rawaccel, but there is a driver installed that I would like to remove named rawaccel.sys. It is not a windows driver, and last time I tried disabling it through autoruns it prevented my mouse from working? I moved the driver out of the folder and it still didn't work. After loading a system restore point to get my mouse back, I uninstalled all mice then restarted computer and the driver stayed.

Second, I am receiving help from someone off of pchelpforums.net and they requested I download this <Removed> file and run. Does anyone know if it is safe?

[Original Title: 2 Questions - driver and security]

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Reza-Ameri 45,806 Reputation points Volunteer Moderator
    2024-03-02T22:06:33+00:00

    Try boot into Safe Mode and see if you are able to uninstall it?

    Have a look at Start your PC in safe mode in Windows - Microsoft Support.

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  2. Anonymous
    2024-03-01T22:46:59+00:00

    No I have not, but I need to disable it in autoruns to uninstall, but when I did it stopped working. I put the file through virustotal and it came back 3 (relativly unknown) out of 78

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  3. Anonymous
    2024-03-02T22:19:33+00:00

    It's a driver or, you can call it a program to control the mouse, so, it's safe. Other computers has other mouse-drivers / programs, that could for example be called Synaptics, or other names - just let it be on the computer. These programs / drivers, has more features than the standard that comes with Windows.

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  4. Reza-Ameri 45,806 Reputation points Volunteer Moderator
    2024-03-01T22:38:24+00:00

    This is a public website and it is better not to share any suspicious link in public forum.

    It is not easy to say if it is safe or not and sometimes they file is safe but it might be abuse , you may check URL in VirusTotal - Home to see if it is safe or not.

    Have you tried uninstalling it in Safe Mode?

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