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My wifi adapter driver keeps having issues please help (Windows 11)

Anonymous
2024-03-06T09:23:08+00:00

This problem has occurred multiple times already. Sometimes my wifi option in the quick settings will disappear, I have looked up many solutions to no avail. In device manager, it tells me that my wifi adapter isn't working and has reported problems. This has happened many times and the only way I have been able to solve this is by completing a factory reset of my laptop (lenovo yoga 7i 14ITL5). This is troublesome and annoying as it takes a long time, plus I have to reinstall all non-default apps. Please help.

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Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-03-07T07:17:09+00:00

    Hello Chris_211_

    Welcome to the Microsoft Community.

    It sounds like you're experiencing a recurring issue with your Wi-Fi adapter driver on your Lenovo Yoga 7i running Windows 11. Performing a factory reset is a drastic measure that should generally be a last resort. Here are some steps you can take to troubleshoot and hopefully resolve the issue without resorting to a factory reset:

    1. This method solves the problem for most people. If the WLAN and Bluetooth icons are missing, and the network adapter in the device manager cannot find the wireless network card device or the light icon, we can try to use the restart method to release static electricity. First, shut down the computer. In the shutdown state, unplug the power adapter and all external devices such as the mouse, USB flash drive, and mobile hard disk. Press and hold the power button (power button) for about 15 seconds, and finally plug in the power supply and other peripherals and turn on and restart normally.
    2. Update Wi-Fi Adapter Driver:
      1. Open Device Manager by right-clicking on the Start button and selecting it from the menu.
      2. Expand the Network adapters section, find your Wi-Fi adapter, right-click on it, and select Update driver.
      3. Choose Search automatically for updated driver software. If there's an update available, follow the prompts to install it.
      4. If Windows doesn't find a new driver, visit the Lenovo support website, search for your model, and download the latest Wi-Fi driver from there.
    3. Roll Back Driver (If recently updated):
      1. If the issue started occurring after a recent driver update, you might want to roll back to the previous driver version.
      2. In Device Manager, right-click on your Wi-Fi adapter under Network adapters, and select Properties.
      3. Go to the Driver tab and click on Roll Back Driver, if the option is available.
    4. Uninstall and Reinstall Wi-Fi Adapter Driver:
      1. In Device Manager, right-click on the Wi-Fi adapter and select Uninstall device.
      2. Check the box to Delete the driver software for this device if available, and confirm.
      3. After uninstallation, click on the Action menu in Device Manager and select Scan for hardware changes. This will prompt Windows to reinstall the driver.
    5. Reset Network Settings:
      1. If none of the above steps work, try resetting your network settings. This will reinstall network devices and set settings back to their defaults.
      2. Go to Settings > Network & Internet > Advanced network settings > Network reset. Click on Reset now.
    6. BIOS Update and Reset:
      1. Ensure your laptop's BIOS is up to date. Visit the Lenovo support website for the latest BIOS update for your model.
      2. Consider resetting the BIOS to its default settings, but be cautious with this step as it affects your entire system. Refer to your laptop's manual or online resources for guidance. Disclaimer:  Microsoft provides no assurances and/or warranties, implied or otherwise, and  is not responsible for the information you receive from the third-party  linked sites or any support related to technology.   If you are going to modify BIOS Settings, please  back up all your personal files first to ensure you do not lose data.

    Before proceeding with any of these steps, especially BIOS updates and resets, it's a good idea to back up important data.

    If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.

    Best Regards

    Patch - MSFT | Microsoft Community Support Specialist

    4 people found this answer helpful.
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  2. Anonymous
    2024-10-23T17:46:14+00:00

    As a non techie, i was worried about uninstalling/ reinstalling but this made it clear that the drivers were already there on the hard drive. Solved my code 43 issue. Thanks.

    2 people found this answer helpful.
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  3. Anonymous
    2024-07-13T19:20:30+00:00

    I have experienced the same problem twice and spent at least 4 hours on it each time. I don't actually know what fixed it the first time. I only know I went away for a week and, upon returning, fired up my laptop and it worked. :-/ B

    But this time - just before deciding to buy a new Network Interface Card to replace the AX201 in my Lenovo Yoga - I tried the instructions in the video linked below.

    Note that I did not take the first step described in the video because I had already done that a few times.

    I believe the ultimate solution was found in the CMD prompt instructions about 2/3 of the way through the video.  Fix Lenovo Wi-Fi Not Working in Windows 10/8/7 [2024 Solution]

    I hope this helps others. I know that, if this happens again, I'm going straight to the video to see if following the instructions will work again.

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