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cant update system drivers through DELL support assist

Anonymous
2024-03-03T19:28:13+00:00

every time i try to update my drivers especially important one's from anywhere it just doesn't work out for me and when i discovered DELL support assist could possibly fix this it doesn't and give me Unable to connect to the internet. Check your connection and try again error i have a good connection speed and i have the connect directly option on i tried everything please help.

Laptop specs:
-----------------------------------------------------------------------------LATITUDE E6430

Processor : Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz 2.60 GHz

Installed RAM: 8.00 GB

System type : 64-bit operating system, x64-based processor

Windows 10 pro-----------------------------------------------------------------------------
if you need any other information, please tell me.

Windows for home | Windows 10 | Devices and drivers

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  1. EmilyS726 227.5K Reputation points Independent Advisor
    2024-03-03T21:02:40+00:00

    Hello, this is Emily.

    Upon reviewing the drivers for this model, I am afraid the issue is because there's no newer drivers available for this model for some time. Here is the official support website for your model: https://www.dell.com/support/home/en-us/product...

    This model started out from the XP era, and it does have some Windows 10 drivers, but those are drivers focusing on supporting the early versions of Windows 10. For example, the wifi driver didn't get new one since 2015/2016. If your computer is still working in some way now, it is a stretch, and most likely Windows has putt you on generic driver instead because manunfacturer drivers are too old.

    I am afraid there's not much you can do in this case. It is an older machine without driver support from Dell anymore. Sorry.

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  1. Anonymous
    2024-03-08T14:36:21+00:00

    thank you for the information, i will take the consideration of upgrading from now on because i thought it was my problem i appreciate your detailed reply and Iam sorry for replying to you late.

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