My built-in camera on a lenovo laptop isn't being found, and it says code 45 camera not found but I can't replug it back in because its built in.

It says that windows has determined the best driver is already installed which is an integrated camera, and I need to go to view hidden devices to see camera and integrated camera, also this is my computer model

Sure thing. I'll be happy to assist you.

1. To perform System Restore, please press Windows key +R and type rstrui.exe then hit enter. Please select the restore point where you remember that the camera is working fine and hit Next. Then Finish.

Note: System Restore will not delete your personal files, but it will uninstall apps, drivers, and updates installed after the restore point was created.

2. If the issue persists, you may manually download the camera driver from the link below:

https://pcsupport.lenovo.com/us/en/products/lap...

Select and download the Camera Driver (Sunplus, Realtek, Sonix) for Windows 11 (64-bit) -ideapad 3-14ITL05, ideapad 3-15ITL05

And please install the driver.

Please let me know how it goes. I'm just here.

Thank you,

Christine

Standard Disclaimer: This link is a non-Microsoft website. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Can you give me steps on how to do this?

Thank you for that information. Kindly try to uninstall the driver and restart your device. In case the issue persists after that. Please try to perform a system restore.

If the issue persists, please try to manually reinstall the Camera driver from Lenovo website. You may use the link below:

https://pcsupport.lenovo.com/us/en/products/lap...

Let me know how it goes.

Thanks,

Christine

Standard Disclaimer: This link is a non-Microsoft website. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hi 29AlexZhu,

I'm Christine, an Independent Advisor. I can see here that your built in camera is not working on your Lenovo laptop. No worries, I'll do my best to help you.

May I know when did the issue start? Is there any changes made before you got this issue?

Please send the make and model of your device. (Please press Windows key + R and type msinfo32 and hit enter, look for system model)

Please check and follow the steps below:

1.Update Windows

https://support.microsoft.com/en-us/windows/upd...

2. Update or Reinstall the Camera driver

Please press the Windows key + X

Then click Device manager

Kindly expand the Camera option

Right click driver and choose "Update Driver"

Select "Search automatically for drivers"

If the issue persists Choose "Browse my computer for driver" instead

and click " Let me pick from a list of available drivers on my computer"

Choose the older version.

If it will still the same, please uninstall the driver and restart your device.

3. If the issue persists, please try to perform System Restore

https://support.microsoft.com/en-us/windows/use...

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor