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Second monitor now show with blue hue and picture is no longer crisp.

Anonymous
2024-04-05T20:18:43+00:00

I've been using my old Sony Vaio computer as a second monitor (through hdmi connection) for the last couple years with no issue. In the last week, some kind of update ran on my computer (Dell Inspirion 7700). Since then my second monitor has a blue hue, the once crisp picture is displaying odd, like its using less colors, and the Window is cut off on all edges - both the bottom task bar and when I maximize something on the screen.

I checked the driver for that monitor (Intel (R) Iris(R) Xe Graphics), and its using the current version (31.0.101.4575). I then uninstalled the driver and restarted my computer......still having the same issue.

I am running Windows 10 and it is up to date. It says I can switch to Windows 11, but I haven't bothered since everything has worked.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-04-05T21:03:19+00:00

    Hello,

    The issue you're experiencing with your second monitor displaying a blue hue and a less crisp picture could be due to a variety of factors. Here are some steps to troubleshoot and potentially resolve the issue:

    1. **Check HDMI Connection:** Sometimes, the problem might be as simple as a loose or damaged HDMI cable. Ensure the cable is securely connected to both the computer and the monitor. If possible, try a different HDMI cable to rule out a cable issue.
    2. **Monitor Settings:** Adjust the color settings directly on the Sony Vaio monitor. Monitors usually have color adjustment settings that you can access through their on-screen menu.
    3. **Color Calibration in Windows:** You can try recalibrating the color on your monitor. Go to Control Panel > Appearance and Personalization > Display > Calibrate Color and follow the on-screen instructions.
    4. **Graphic Card Settings:** Sometimes, graphic card software (like Intel Iris Xe Graphics) has its own color settings that might override the system defaults. Open the graphic card's control panel and check for color settings or profiles that might be causing the issue.
    5. **Resolution and Scaling:** The issue of the window being cut off on edges might be due to incorrect resolution or scaling settings. Right-click on the desktop, select Display settings, and adjust the resolution and scaling for your second monitor to see if that corrects the issue.
    6. **Update or Roll Back Drivers:** Even though you've checked the driver version, there could still be issues with the current driver. Consider rolling back to a previous driver version, or look for an even newer driver that might have resolved this issue. You can usually do this from the Device Manager in Windows.
    7. **Check for Windows Updates:** Sometimes, a recent Windows update might have caused compatibility issues. Ensure your system is up to date with all Windows updates, as sometimes subsequent updates fix issues introduced by earlier ones.
    8. **Monitor's Own Firmware:** Rarely, the issue might be with the firmware of the Sony Vaio monitor. Check the manufacturer's website for any firmware updates for the monitor.
    9. **Try Windows 11:** If your system is eligible and suggests an update to Windows 11, this might resolve some compatibility issues. However, do this only as a last resort if other solutions fail, as it's a significant change.
    10. **Consult with a Technician:** If none of the above solutions work, consider consulting with a professional technician. There might be hardware issues with either your Dell Inspiron 7700, the Sony Vaio monitor, or the HDMI port/connection.

    Start with the more straightforward checks like HDMI connections and monitor settings, and then move to more complex solutions like driver updates or Windows adjustments.

    Best Regards, Saurabh

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