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Windows Mail fix?

Anonymous
2024-04-10T18:10:16+00:00

After a recent Windows Update my Windows Live Mail won't let me access my contacts list. I know others have had this problem too from reading feedback comments. If I unistall the update the list comes back but since it was part of a security update my computer keeps notifying me that I need to reinstall the update. Microsoft has been trying to get us to switch to Outlook but a lot of us don't want to and it eems this was done deliberately to make us switch. Does anyone know how to get the contacts list back? Any help is appreciated. Thank you.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-04-11T00:14:11+00:00

    I guess that would be the built in Windows mail app. I just heard it referred to as Windows Live Mail. I'm just an old guy who doesn't know that much about computers.

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  2. JosephT71 9,210 Reputation points
    2024-04-10T21:25:29+00:00
    1. stop telling people you are using windows live mail when you were already corrected in a previous thread that you are using windows 10's windows mail.

    https://answers.microsoft.com/en-us/windows/forum/all/windows-10-live-mail/050a35dc-6db6-4f70-ad7f-ca6b5eabf813

    1. stop using windows 10's windows mail as Microsoft is going to discontinue it
    2. go and find yourself another email client that has continued development and support and use that instead --- if you don't like the new "outlook for windows" replacement.
    2 people found this answer helpful.
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  3. Neil D 32,740 Reputation points Volunteer Moderator
    2024-04-11T13:06:50+00:00

    Is your email address (and so contacts) a Microsoft account. So ends in @outlook.com, @hotmail.com, or @live.com?

    What happens when you select People (the name for contacts) in the mail app. Also in the top right hand corner of the mail app do you have New Outlook selected.

    as per

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  4. Neil D 32,740 Reputation points Volunteer Moderator
    2024-04-10T21:05:56+00:00

    If you mean Windows Live Mail client then that is not supported in Windows 10 so I'm not surprised it causes problems.

    Or do you mean the built in windows mail app.?

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  5. Anonymous
    2024-04-10T20:46:24+00:00

    Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    Try to Reset your Windows Mail app and see if this can fix the issue:

    1. Click the Start Menu > Settings > Apps > Apps & features.
    2. Scroll down and find the Mail app.
    3. Click on it then hit the Advanced Options link.
    4. Scroll down to find the Reset section, and click on the Reset button.
    5. A pop-up window will appear asking you to confirm the reset. Click on Reset again.
    6. You will need to sign in to your email accounts again > Restart your PC then check.

    I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

    1 person found this answer helpful.
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