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Laptop won’t turn on without battery while being plugged in to charger

Anonymous
2024-04-28T14:07:21+00:00

My old laptop (Dell Latitude E5450) suddenly won’t turn on after a power outage and it was working fine before. My laptop’s battery stopped working after it got inflated or something like that and I had to take it out. I then started using my laptop with a charger and it was working fine for about 3 or 2 months. Then a power outage came while I was using it. When the power came back it suddenly stopped working even though it was connected to the charger and the charger had a green light meaning it wasn’t the charger at fault. I then also connected a charger USB into the laptops port and connected the charger to my phone and my phone was charging so I don't know about that. I tried disconnecting the charger and holding the power button for a minute and things like that but nothing really worked. I don’t know what to do anymore with it and any suggestions will help. I also didn't really know what category to put this under so yea. Thanks

Edit: only 1 port on the laptop actually works to charge my phone, its the port on the right that I usually use to connect my mouse, its the only one that will actually charge my phone.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-04-28T14:44:36+00:00

    Hello , sorry about your problems. My name is Marco and I will do my best to help you.

    1.

    Perform a Hard Reset:

    -Disconnect the charger and any other peripherals.

    -Since the battery is already removed, press and hold the power button for about 30 seconds to drain any residual power.

    -Reconnect the charger and try to turn on the laptop.

    2.

    Ensure the AC adapter is functioning correctly. Although it charges your phone via USB, it's possible it's not delivering the correct voltage to the laptop. Try using a different Dell-compatible charger if available.

    3.

    There are advanced Troubleshooting you can try:

    If accessible, try disconnecting the CMOS battery for a few minutes and then reconnect it. This can sometimes resolve hardware issues that prevent booting.

    Tuto here: https://www.youtube.com/watch?v=zCkfei-22ic

    4.

    Connect an external monitor to the laptop to check if the issue is related to the display. If the external monitor works, the laptop's screen might be the problem.

    5.

    Consider taking the laptop to a professional to check the motherboard and other internal components. Power surges during outages can damage sensitive electronics.

    _________________________________________________

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2024-08-16T10:11:42+00:00

    Man, who ever you are, i really thankful of your help, i had the similar situation here, and then i tried your first method, and it worked!!! you're saving me from replacing my battery battery or even replacing my laptop, you're the real deal man!! thank you so much 🤙

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