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Trouble with installing WSL

Anonymous
2024-04-26T16:54:20+00:00

Hello! When I try to install WSL (Windows Subsystem for Linux) on my laptop, everything goes smoothly until I have to restart the laptop. Initially, the update progresses well, reaching approximately 97%. However, at that point, an error message appears: ‘Something unexpected happened. Don’t worry - undo changes. Do not turn off the computer.’ Despite encountering this issue, I attempted to reinstall WSL about four times. Strangely, each time it indicated that Ubuntu was already installed. Additionally, subsequent downloads took only 15-30 seconds, whereas the initial installation process took 10-15 minutes.

I’m facing a similar problem with the Virtual Machine Platform, which can be found in the ‘Turn Windows features on or off’ settings.

Despite searching for answers online, I haven’t been able to find a solution. I would greatly appreciate your assistance.

System Details:

Operating System (OS): Microsoft Windows 11 Home

Version: 10.0.22631

Collection: 22631

Type: x64-based PC

Laptop name: MSI Katana GF76 11UE

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Ramesh 176.3K Reputation points Volunteer Moderator
2024-04-27T08:49:23+00:00

A network driver installation could not be completed due to a missing module. A repair installation using the ISO should help.

See: How to run In-place upgrade in Windows 11 - Microsoft Community: https://answers.microsoft.com/en-us/windows/forum/all/how-to-run-in-place-upgrade-in-windows-11/4d469147-2747-4dcb-88a4-aae9273a4500

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  1. Ramesh 176.3K Reputation points Volunteer Moderator
    2024-04-29T11:27:45+00:00

    Glad it's sorted.

    Regards,

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  2. Anonymous
    2024-04-29T11:00:23+00:00

    Hello! It was soooo long and hard to do BUT it helped. THANKS SO MUCH FOR YOUR HELP!!!

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  3. Anonymous
    2024-04-27T08:03:13+00:00

    Please upload your CBS logs to OneDrive and share the link here.

    • c:\windows\logs\cbs\                   <= Zip and upload all files in this folder.

    (How-To: Share OneDrive files and folders - Microsoft Support)

    CBS.zip

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  4. Ramesh 176.3K Reputation points Volunteer Moderator
    2024-04-27T04:42:14+00:00

    Please upload your CBS logs to OneDrive and share the link here.

    • c:\windows\logs\cbs\                   <= Zip and upload all files in this folder.

    (How-To: Share OneDrive files and folders - Microsoft Support)

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