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I used HP Slim Desktop S01-pF2008a Bundle PC (6X1K8PA with Philips 228E2UAE monitor without problems for 8 months
The monitor then started flashing about every 8 seconds
The monitor was returned to Philips but when returned had exactly the same fault. I am told that the smart image settings on the monitor are changed automatically by windows to game mode which causes the Flashing. .
Philips advise that the problem is a windows update fault and not their monitor ( which is now useless )
Is there any way of rectifying this problem
***moved to Gaming and Xbox / Hardware and network / Other***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Jeffrey Nelson2,
We're glad to hear the good message.
If no further assistance needed in the short term, we will close this thread based on the principle of keeping community content organized.
Thanks for your patience and cooperation.
Best Regards,
Kyo - MSFT | Microsoft Community Technical Support
Yes, whilst unusual and a bandage solution the monitor is still performing OK although officially disabled
Thank you for sharing.
Can we understand that the issue has been resolved or that you have found an alternative for the time being?
Thanks for reply
I went DEVICE MANAGER - MONITORRS - PHILIPS - DRIVERS - DISABLE DEVICE.
Has worked perfectly since including several restarts even though shows disabled
The Game Mode in the link provided by Philips refers to the Game Mode built into the system, which does not seem to be related to the "Game" Mode of the monitor you mentioned.
The content provided by the Volunteer Moderator in that thread includes the channel to obtain a specific version of Windows and corresponding ideas for obtaining a specific version of Windows system image file.
We are not able to directly provide third-party tools and how to use them accordingly.
You can invite other people (family members or offline computer service support stores) to assist you in downloading and installing the system image for a particular version of Windows.
