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Error installing Intel driver for my AX210 wifi card.

Anonymous
2024-04-01T19:22:04+00:00

When I try to install the driver, for my AX210 wifi card, I receive the following error described in the image.

Driver version: WiFi-23.30.0-Driver64-Win10-Win11

My windows specs:

Edition Windows 11 Pro

Version 23H2

Installed on ‎09/‎01/‎2024

OS build 22631.3374

Experience Windows Feature Experience Pack 1000.22688.1000.0

Device specs:

Device name dg****al

Processor AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz

Installed RAM 32,0 GB

System type 64-bit operating system, x64-based processor

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-19T02:16:55+00:00

    Hi, Daniel

    I'm sorry to learn that none of these suggestions apply to your situation, for which you can try the additional suggestions below to see if they help solve the problem:

    1. Driver Signature Enforcement: Windows has a feature called "Driver Signature Enforcement" that prevents the installation of unsigned drivers. Let's disable it for now:
    • Restart your computer.
    • Press Shift + Restart (or hold down the Shift key while clicking Restart in the Start menu).
    • Select Troubleshooting > Advanced Options > Startup Settings.
    • Select Disable Driver Signature Enforcement (usually option 7 or F7).
    • Restart the computer again.
    • Now try to install the driver again.
    1. Use Intel® Driver and Support Assistant:
    • Download and install Intel® Driver and Support Assistant from the official Intel website.
    • Run the tool and let it scan your system for outdated or missing drivers.
    • If it detects any issues related to the Wi-Fi network card, follow its recommendations to update the driver.
    1. Try installing a different version of the adapted Intel NIC driver to see if the problem persists.
    2. Hardware Check: Make sure the Wi-Fi network card is properly installed in the slot on the motherboard. If possible, try to install the card in a different PCIe slot.

    I'm looking forward to hearing from you.

    Best Regards

    Martin | Microsoft Community Support Specialist

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3 additional answers

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  1. Anonymous
    2024-04-19T13:10:54+00:00

    Hello, what solved it was solution number 1. Disable Driver Signature Enforcement. Thank you very much!

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  2. Anonymous
    2024-04-02T14:42:02+00:00

    None of the solutions worked.

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  3. Anonymous
    2024-04-02T12:21:33+00:00

    Hi, dgomesreal

    Welcome to the Microsoft Community.

    The error message you're encountering suggests that there's a problem with the uusbrain.dll file, which seems to be either corrupted or incompatible with your system. The error code 0xc0000428 indicates that Windows cannot verify the digital signature for this file. Here are some steps you can take to try and resolve the issue:

    1. Run System File Checker:
      • Open Command Prompt as an administrator (you can search for 'cmd' in the Start menu, right-click on Command Prompt, and select 'Run as administrator').
      • Type sfc /scannow and press Enter. This will scan for and attempt to repair corrupted system files.
    2. Install in Compatibility Mode (if you're running an older version of Windows):
      • Right-click on the driver installation file and choose 'Properties'.
      • Go to the 'Compatibility' tab.
      • Check the box for 'Run this program in compatibility mode for:' and select the version of Windows the driver is designed for.
      • Try running the installation again.
    3. Uninstalling the Driver:
      1. Access Device Manager: Press Windows Key + X and select Device Manager from the list, or search for "Device Manager" in the Start menu and open it.
      2. Locate the AX210 Wi-Fi Card:
        • In Device Manager, expand the Network adapters section.
        • Find your Intel AX210 Wi-Fi card in the list.
      3. Uninstall the Device:
        • Right-click on the Intel AX210 Wi-Fi card and select Uninstall device.
        • If prompted, check the box that says Delete the driver software for this device.
        • Click Uninstall to confirm.
      4. Remove Additional Software (if applicable):
        • Go to Control Panel > Programs and Features.
        • Look for any software related to the Intel AX210 Wi-Fi card and uninstall it.
      5. Restart Your Computer: After the uninstallation process is complete, restart your computer to ensure all changes take effect and the driver is completely removed.
      Reinstalling the Driver:
      1. Download the Latest Driver:
        • Before reinstalling, download the latest driver for your Intel AX210 Wi-Fi card from the official Intel website.
        • Make sure to choose the correct driver for your specific operating system version.
      2. Install the Driver:
        • Once the download is complete, locate the downloaded file (usually in your Downloads folder).
        • Double-click the file to run the installer.
        • Follow the on-screen instructions to install the driver.
      3. Manual Driver Installation (if needed):
        • If the installer does not work for some reason, you can manually update the driver through Device Manager.
        • Open Device Manager again.
        • Expand the Network adapters section.
        • Your AX210 might appear as an unknown device or with a yellow exclamation mark if the driver is missing.
        • Right-click on the device and select Update driver.
        • Choose Browse my computer for driver software.
        • Click Browse and navigate to the location where you downloaded the driver.
        • Select the driver and click Next to install it.
      4. Restart Your Computer Again: After the installation is complete, restart your computer once more to ensure the new driver is properly loaded.
    4. Reinstalling Microsoft Visual C++ 2xxx Redistributable

    If none of the above solutions work, you may need to contact Intel customer support for further assistance.

    Best Regards

    Martin | Microsoft Community Support Specialist

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