Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.
When did the issue caused by the Windows Update occur?
Please try the following steps to fix this issue:
- Try restarting Windows Explorer:
Press Ctrl + Shift + Esc to open Task Manager.
Under the "Processes" tab, scroll down and look for "Windows Explorer."
Right-click on it and select "Restart."
If the issue persists.
Press Ctrl + Shift + Esc to open Task Manager.
Click File > Run new task
Type explorer.exe
Click OK
Wait 1-2 minutes then check
- Check if there's a new patch available via Windows Update:
Click on the Start Menu > Settings > System > Windows Update > Check for updates > Apply all pending updates.
- Run DISM and SFC to fix system-corrupted files that may be causing the issue:
Press Ctrl + Shift + Esc
Click on 'File' > 'Run new task'.
Type 'cmd' and make sure the 'create this task with administrative privileges' box is checked
Then click OK.
Copy and paste the commands one at a time below, then press Enter:
DISM /Online /Cleanup-image /Checkhealth
DISM /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
Restart your PC then Test.
- Re-register Windows apps
Press Ctrl + Shift + Esc
Click on 'File' > 'Run new task'.
Type 'powershell' and make sure the 'create this task with administrative privileges' box is checked
Then click OK.
Copy and paste the command below, then press Enter:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Let the process complete and then restart your PC then check.
I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you