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Taskbar shows up as black

Anonymous
2024-04-11T09:28:08+00:00

My laptop's taskbar is a blank black rectangle. Hovering over the area where the apps should have been and clicking doesn't do anything. Clicking on where the search should be results in a black screen. The only thing that happened before this was that I had chosen the "Update and shut down" button when I last shut down my laptop. I use Windows 11. I have already tried updating the driver for the display on my laptop (Intel Iris Xe Graphics). I can't take a screenshot of the problem because that doesn't work. My laptop is a Lenovo Thinkbook 14s G2 ITL.

Windows for home | Windows 11 | Display and graphics

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  1. Anonymous
    2024-04-13T11:17:16+00:00

    Thank you for updating me. I'm glad your issue has been resolved by reinstalling Windows, thanks for sharing the information. That was supposed to be my next suggestion as a last resort.

    If you think my suggestions are helpful, you can click 'Yes' or 'No' below. Thank you.

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Answer accepted by question author

  1. Anonymous
    2024-04-12T01:58:20+00:00

    Thank you for the additional information. Please try to download and install the graphics driver directly from Lenovo website: https://pcsupport.lenovo.com/us/en/products/lap... Thank you.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2024-04-11T22:28:08+00:00

    Thanks for the reply, When you said you already updated the display driver, do you mean you downloaded it from Lenovo website? Thank you

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  2. Anonymous
    2024-04-11T21:31:12+00:00

    Hi Lester,

    I tried all of the options you gave me, except number 2 because I’m not able to open settings without the taskbar, and my taskbar is still the same. Any solutions?

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  3. Anonymous
    2024-04-11T10:04:19+00:00

    Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    When did the issue caused by the Windows Update occur?

    Please try the following steps to fix this issue:

    1. Try restarting Windows Explorer:

    Press Ctrl + Shift + Esc to open Task Manager.

    Under the "Processes" tab, scroll down and look for "Windows Explorer."

    Right-click on it and select "Restart."

    If the issue persists.

    Press Ctrl + Shift + Esc to open Task Manager.

    Click File > Run new task

    Type explorer.exe

    Click OK

    Wait 1-2 minutes then check

    1. Check if there's a new patch available via Windows Update:

    Click on the Start Menu > Settings > System > Windows Update > Check for updates > Apply all pending updates.

    1. Run DISM and SFC to fix system-corrupted files that may be causing the issue:

    Press Ctrl + Shift + Esc

    Click on 'File' > 'Run new task'.

    Type 'cmd' and make sure the 'create this task with administrative privileges' box is checked

    Then click OK.

    Copy and paste the commands one at a time below, then press Enter:

    DISM /Online /Cleanup-image /Checkhealth

    DISM /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    sfc /scannow

    Restart your PC then Test.

    1. Re-register Windows apps

    Press Ctrl + Shift + Esc

    Click on 'File' > 'Run new task'.

    Type 'powershell' and make sure the 'create this task with administrative privileges' box is checked

    Then click OK.

    Copy and paste the command below, then press Enter:

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Let the process complete and then restart your PC then check.

    I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

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