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adobe flash player

Anonymous
2024-04-12T02:00:21+00:00

Hello

I have Incredimail since years ago but now not working , when i try to open it an image message pops up tells that will not work unless i install Flash to computer , but the adobe flash player is installed already on laptop, i send you the screenshot of the message and the flash which is installed .

So, please resolve this issue if possible .

Thanks

![](https://learn-attachment.microsoft.com/api/attachments/6c4b91b1-e3c2-40fd-997f-aa355fa300d8?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/fd291480-ca04-44b5-83b4-bc0f103dab89?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">![](https://learn-attachment.microsoft.com/api/attachments/fd291480-ca04-44b5-83b4-bc0f103dab89?platform=QnA

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  1. Anonymous
    2024-04-14T22:43:34+00:00

    The Adobe Shockwave Player also was discontinued by Adobe on April 9, 2019 and it's recommended to uninstallation it.

    Adobe Reader is an app to open PDF files, this app still receives updates from Adobe. Unless you don't use this app anymore, you can keep this app installed on your computer.

    2 people found this answer helpful.
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  1. Anonymous
    2024-04-14T01:26:28+00:00

    Hello

    I uninstalled the flash player, but there is ( adobe reader & adobe shockwave player ) do i have to uninstall any of them also or only that one ?

    Thanks again

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  2. Anonymous
    2024-04-13T21:15:56+00:00

    Yes, it's recommended to uninstall the Adobe Flash player for security.

    1-Click on Start, search for "Control Panel" and click on that

    2-Click on "Uninstall a program" under "Programs"

    3-Search for the Adobe Flash player in the list, right-click on that, and select "Uninstall"

    4-Then follow the instructions

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  3. Anonymous
    2024-04-13T09:24:04+00:00

    Hello

    Thanks for replying and helping.

    Do, i have to uninstall the adobe flash player from my computer ?

    If yes , show me please how to do that .

    Thanks again

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  4. Anonymous
    2024-04-12T02:49:57+00:00

    Hi, Evon. I'm Robinson, and I’m happy to help you today.

    Adobe Flash Player reached the end of life on December 31, 2020 and since January 12, 2021 Adobe started to block the Flash content from running in Flash Player, this is why you are seeing this error.

    Unfortunately, since Adobe started to block Flash content from running in Flash Player there is nothing that you can do to fix this, you will need to use another email client.

    You can see this information in the link below.

    https://www.adobe.com/products/flashplayer/end-...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    A good alternative to Incredimail is the new Outlook app, which is a free email client. You can see more information in the link below.

    https://support.microsoft.com/en-us/office/gett...

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

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