Please ensure Driver Verifier is now disabled.
Driver Verifier indicates it is the Steam Streaming Microphone driver causing your system to crash, is there some option in Steam to disable or remove the Steam Streaming Microphone?
LiveKernelEvent - 141
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Anonymous
Hello, I'm having issues with my computer randomly losing its display while playing games.
Out of nowhere, my computer would just lose monitor display and be unresponsive at all. I've tested replugging and changing the location of the DisplayPort cable but it doesnt really seem to do anything. Opening up Reliability History, here are two logs from my previous two crashes:
Source
Windows
Summary
Hardware error
Date
4/13/2024 12:15 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffb88b2af9e010
Parameter 2: fffff8042b8646e0
Parameter 3: 0
Parameter 4: 3528
OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033
Source
Windows
Summary
Hardware error
Date
4/17/2024 5:00 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffb38922013050
Parameter 2: fffff801891946e0
Parameter 3: 0
Parameter 4: 938
OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033
If anyone could help me interpret this, I'd be very thankful.
Thanks for taking the time to read my plight.
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
11 answers
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Anonymous
2024-04-18T08:01:51+00:00 I have done as you have said, unfortunately I couldn't get it to crash 3 times. It BSOD twice on boot, and then windows automatically did a self repair.
Attached in the OneDrive are my two minidumps - https://1drv.ms/f/c/08c34669d4d44d46/EqnhFx12_0NAi7x5ZESiSN8Bd2LIkjSK1roqtBJy5mKmEw?e=c7KHKl
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DaveM121 891.9K Reputation points Independent Advisor2024-04-18T06:24:42+00:00 To try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files
Before you run Driver Verifier, please create a new System Restore Point
https://answers.microsoft.com/en-us/windows/for...
Note, if you have any difficulty getting into Windows with Driver Verifier enabled:
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.
Go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Open Command Prompt as Administrator and run these two commands, then restart your PC.
verifier /reset
verifier /bootmode resetonbootfail
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Anonymous
2024-04-18T02:03:48+00:00 Hello Dave, thanks for taking the time to help me.
I've tried as you suggest with different drivers and I'm still getting the errors -
Source
Windows
Summary
Hardware error
Date
4/18/2024 9:52 AM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffbb848386a010
Parameter 2: fffff805626df270
Parameter 3: 0
Parameter 4: 4
OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033
Source
Windows
Summary
Hardware error
Date
4/18/2024 9:37 AM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffb0847bc4e010
Parameter 2: fffff8018f3086e0
Parameter 3: 0
Parameter 4: 1c68
OS version: 10_0_19045
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033
I've managed to find that running Heaven Benchmark causes a crash intstantly.
I've also gotten the following in my event viewer -
The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.
Is there any test I could do to confirm that it could be a physical GPU problem?
I've had my GPU since 2019 and could it just be a failure of aging? I haven't had these problems last month and only really started popping up this month.
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DaveM121 891.9K Reputation points Independent Advisor
2024-04-17T13:37:01+00:00 Hi, I am Dave, I will help you with this.
Completely remove the current graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics card device driver.
A slightly older version of that driver is more stable than the latest version.