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I'm having a problem that is causing my discord to frequently crash and will occasionally cause my pc to BSOD.

Anonymous
2024-04-14T04:42:36+00:00

Not only is discord crashing it fails to open most of the time or will crash right as I click on a server or dm. I've noticed that it usually crashes while I'm in game (overwatch 2). I've tried to fresh install discord (deleted all discord related files/cache files), tried opening it as administrator, compatibly mode (windows 8), disabling hardware acceleration, and running sfc /scannow in CMD. I'm unsure if its an issue with discord, overwatch 2, my pc, or windows but i've only had crashing/boot problems with discord.

Sys Info, DMP file

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-06-20T19:22:42+00:00

    Hello, i fixed this by deleting the cache files in the following 3 folders:

    1)Cache

    2)Code Cache

    3)DawnCache

    found in the following path:

    C:\Users\*Your own user file*\AppData\Roaming\discord

    Don't forget to empty your recycle bin after and restart discord.

    Another solution was disabling the setting displayed in the image i added, which I had initially done.

    But this solution is not ideal as you cannot preview images in chats.

    If someone tries this out , let me know if it worked for you too please.

    5 people found this answer helpful.
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  2. Anonymous
    2024-04-14T07:00:26+00:00

    The initial discord crash/bsod is while I'm tabbed into the game while playing. After it's happened once the issue persists even when I'm no longer playing the game where discord will either fail to open or will crash after I interact with the application. Another thing that I failed to mention in my initial post is that after whatever the issue is causes my pc to BSOD discord will continue to have the same issue where it will not open/stabilize.

    1 person found this answer helpful.
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  3. Jonathan Deives 70,840 Reputation points Independent Advisor
    2024-04-14T07:07:36+00:00

    See if your computer is creating minidump files.

    These files are in "C:\Windows\Minidump".

    Copy any minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox), choose to share it, and get the link.

    Post the link to the ZIP file here.

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  4. Jonathan Deives 70,840 Reputation points Independent Advisor
    2024-04-14T06:16:01+00:00

    My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

    Does the problem happen even without playing or just when you access the discord options while playing?

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  5. Anonymous
    2024-04-14T04:43:20+00:00
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