Hello Nokky 07,
I'm sorry that I'm only getting back to you now, but I can understand your frustration. As you said, it could be a registry problem, you can try the registry modification method I provided to you. You can try the registry modification method I provided you with(if it's different from the one you've already tried). After you have tried it, you can continue to communicate with me to see if the problem is solved.
Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
Step 1: Backup the registry
- Open the Run dialog box, either by pressing the
Win + Rshortcut keys. - Type
regeditand pressEnterto open the Registry Editor. - In the Registry Editor, click on the
Filemenu at the top. - Select Export, which opens a dialog box for saving the registry file.
- Select a safe location to save the registry backup, enter a file name, and click Save. This way, if you need to restore changes later, you can use this backup file.
Step 2: Navigate to the relevant registry entries
- In the Registry Editor, use the tree on the left to navigate to the relevant registry entry. For startup issues, this is usually: -
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders-
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Run
-
Step 3: Check and modify registry entries
- Under the
User Shell Folderskey, check that theCommonStartMenuandStartupkeys have values that point to Explorer(). If so, right-click on the value and select Delete. - Under the
Runkey, check to see if there are any suspicious entries, especially those that might start Explorer at login. Again, if there are, right-click on the value or key and select Delete.
Step 4: Restart your computer
Once you have made the above changes, close the Registry Editor and restart your computer. This will ensure that the changes take effect and you can check if the problem has been resolved.
If you have tried everything but still cannot solve your problem. You can try checking for system updates.Sometimes too low a system version can cause errors you didn't expect. Get the latest Windows update - Microsoft Support.
I can understand your frustration with the File Explorer issue. If you have any other ideas, please feel free to share them with me and I will do my best to provide you with a solution.
Best Regards,
Jame | Microsoft Community Support Specialist
