how do I turn on my camera

Hello! I'm Jen, and I'd be happy to help you out with this issue.

May I ask if you're using a laptop or a desktop PC? If you're using a laptop, check if there's a sliding switch on the side of the laptop or a slider for a shutter and make sure it's switched ON. Then, go into Settings > Bluetooth & Devices > Cameras > Under Connected Cameras, click on your Camera > Click Enable. Then, make sure to allow Camera Access in Settings. Click Start > Settings > Privacy & Security > Under App Permissions, click Camera > Turn on "Camera access" and "Let apps access your camera".

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

Best Regards!

Jen :)

Hello Jen,

I am using a laptop

how do I turn on my camera

Start > Camera

try enabling your camera first using shortcut (different laptop might have different shortcut, mine is FN key + F10)

https://www.msi.com/support/technical_details/NB_Camera_Settings

then open your camera app, let us know if its working

I am using laptop . camera is enabled but why it is not working .