Hello! I'm Jen, and I'd be happy to help you out with this issue.
I'm sorry to hear you're experiencing this issue. Just to clarify, does this issue happen only when using the trackpad on your laptop? If yes, try tapping the touchpad with two fingers, does it bring up the right-click menu?
Please also ensure to update Windows to the latest version. You can also try updating or reinstalling your touchpad drivers in Device Manager and see if it fixes the issue. You may follow the instructions on the link below.
https://support.microsoft.com/en-us/windows/fix...
If the problem remains, try these steps: click the Start button > Open Settings > System > About > Advanced System Settings > Select Advanced tab > Under Performance, click on Settings > Check the box next to "Animate Controls & Elements Inside Windows" option. Click Apply then OK. Let me know if this works. Thank you.
I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.
Best Regards!
Jen :)