The error is caused by Segurazo aka SAntivirus, a highly unwanted PUP. To resolve the issue, remove it by following the instructions linked below:
https://forums.malwarebytes.com/topic/249582-removal-instructions-for-segurazo/
My computer crashed when I am viewing articles on Fandom website
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
So, I was on the Fandom website to look at articles about episodes in TV shows, but my computer crashed. It says:
:(
Your device ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.
For more information about this issue and possible fixes, visit https://www.windows.com/stopcode
If you call a support person, give them this info:
Stop code: SYSTEM_SERVICE_EXCEPTION
What failed: SAntivirusKD.sys
Windows for home | Windows 10 | Performance and system failures
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Answer accepted by question author