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Why has my laptop stopped recognizing my LaCie SSD Pro after Windows ran an update?

Anonymous
2024-04-25T22:49:42+00:00

My LaCie SSD Pro external drive that I work from everyday randomly will not be recognized by my laptop. A different LaCie SSD drive works, the cable and port both work, and the drive can be recognized by other computers. I know Windows ran an update the morning before it no longer recognized the one specific drive. I also tried reinstalling a thunderbolt driver, but that did not help. Anyone know if the update might have changed some setting that I need to adjust for it to recognize my drive again?

Thank you

Windows for home | Windows 11 | Devices and drivers

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  1. Sumit D - IA 166.3K Reputation points Independent Advisor
    2024-04-27T02:12:00+00:00

    Thanks, Em. Yes, the drive does not show.

    Is it detected in the UEFI menu if you can access the same?

    If you are unsure of the instructions let me know.

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  2. Anonymous
    2024-04-26T15:01:05+00:00

    Hi Sumit,

    Thank you for your reply. Here is disk management with the drive plugged in.

    Thank you

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  3. Sumit D - IA 166.3K Reputation points Independent Advisor
    2024-04-26T01:23:13+00:00

    Hi EM,

    I'm Sumit, here to answer your query at the Microsoft Community.

    When the drive is connected,

    To better understand the state,

    Post a Screenshot of disk management.

    Open Disk Management by typing in diskmgmt.msc in Run Dialog box.

    Get a Screenshot and paste back in next reply:

    https://answers.microsoft.com/en-us/windows/wik...

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