This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I've been experiencing an issue with my Philips monitor where the SmartImage feature unpredictably switches to "Racing" mode on its own. Despite manually disabling this setting, it often reactivates itself multiple times until it finally remains off, only to recur upon restarting my PC or monitor. This problem emerged just last week, despite my having used this new PC and monitor setup for nearly a year without any similar issues. I've meticulously reviewed most of the accessible settings without identifying any that could be causing this behavior. Additionally, I've explored the monitor's on-screen menu but found nothing that explains the automatic switch to "Racing" mode, leading me to suspect it might be related to a setting on my PC. However, I've yet to pinpoint exactly what could be triggering this. If anyone has insights or suggestions on how to resolve this, your advice would be immensely valuable. Thank you in advance for your help.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This resetting to racing mode is driving me grazy!
SOmetime I thought I have found a solution which at the end didn't.
Just now I found this article. Implemented it and now I am crossing my fingers
already for about 30 minutes. Still no reset to racing! I'll keep you posted
https://support.databeat.net/en/how-to-delete-monitor-or-display-cache-in-windows-11
SORRY, COMING BACK FROM DINER AND FOUND THE ISSUE AGAIN!!!
Great to hear someone seems to have found a solution. My model 346E2CUAE/00 doesn't have G-Sync though, so it isn't even there in the Nvidia Control Panel to begin with. For me the problem is very intermittent, but I'm still considering contacting customer support in my country and try try to get a new monitor or even attempt to get my money back or something. Because being interrupted in ones work like this from the monitor going "haywire", changing its own settings for 2 minutes straight or so at random a handfull of times a day, just isn't acceptable. And seemingly no general fix exist after 2 months of the problem first appearing (according to this thread anyhow). Which is the worst part. But good to hear someone has found a way to fix it. That might mean there is some hope for the rest of us too. We would really need for some expert to find the true root cause of this though.
Lucky you Michael. I don't have a NVidia card so Nvidia Control Panel is no solution for me. I found some registry stuff disabling vertical synch in DirectX. Just rebooted once or twice. The racing issue still here. Shoot. If the racing stuff stays away I will reference the registry stuff.
ALSO DIDN'T WORK. STILL FLIPPING TO RACING MODE AT RANDOM INTERVALS
I have the same problem. I do own a Philips monitor 346E2C. Manual resetting to default doesn't help, using Philips SmartControl applications doesn't help.
Something reset the monitor always back to racing mode. I would accept a one time manual reset after every reboot. Right now I loose too much time. It must be a Windows11 issue!
The most annoying is whenever I start WSL (Ubuntu on Windows) the monitor is reset to racing!!!
From dxdiag a list:
Display Devices
Card name: AMD Radeon (TM) Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x15E7)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN\_1002&DEV\_15E7&SUBSYS\_8A31103C&REV\_C1
Device Status: 0180200A [DN\_DRIVER\_LOADED|DN\_STARTED|DN\_DISABLEABLE|DN\_NT\_ENUMERATOR|DN\_NT\_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8335 MB
Dedicated Memory: 495 MB
Shared Memory: 7839 MB
Current Mode: 3440 x 1440 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: External
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.671875,0.311523), Green(0.274414,0.653320), Blue(0.153320,0.074219), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Philips 346E2C (34 inch Wide LCD MONITOR )
Same here!
This morning attach my laptop on my docking and in the first monitor Philips color change to Racing or Gaming 2.
reset my preference on OSD monitor, close the display on laptop 30 sec, bang color change again!
I don't have any Windows updates installed because I deactivated them a month ago via policy.
No driver update or installed
I usually solve this problem by restoring the colors in the Intel and Nvidia video card driver management console, but in this case I can't because screen no. 1 is the one managed by the docking which is not HP but is Toshiba dyndock U3. 0, the intel driver explicitly writes that the monitor is not managed by its driver.
This is frustrating and exhausting.