Microsoft store needs to be online!

Hi,

Finally solved. I turned on:

• location service
• set time zone automatically
• set time automatically

Thanks for your reply.

Thank you for updating me with that information. Please try the following methods below.

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

**Press Start then search ""Internet Options"

Select the "Advanced" Tab

Scroll down the list until you see "Use SSL/TLS"

Unselect SSL 3.0 and TLS 1.0 and 1.1

Select TLS 1.2 and TLS 1.3 (if available)

Click Apply then OK

Restart your computer

**Turn off Proxy

Open Internet options > Connections > Lan settings

Turn off "Automatically detect settings"

Restart your computer

If it is already Turned off, please put a checkmark in "Automatically detect settings"

Restart your computer

**Change your network DNS

Open Control Panel

Select Network and Internet > Network and Sharing Center

Click Change adapter settings

a. To change the settings for an Ethernet connection, right-click the Ethernet interface and select Properties

b. To change the settings for a wireless connection, right-click the Wi-Fi interface and select Properties

Under Networking tab, double click TCP/IPv4

Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.

Replace those addresses with the IP addresses below

Preferred DNS server: 8.8.8.8 and/or 8.8.4.4

Click Ok

Restart your computer

**Reset Network Settings

Press Windows key+ I to open Settings

Select Network & Internet > Advanced network settings

Under the "More settings", click Network reset

Click Reset now then Yes

Restart your computer

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

I tried all steps and still no connection!

Hi John and Thank you for your reply!

Since 3 weeks ago I encountered this problem. Don't remember any change in windows setting. I tried many thing from internet like:

• Windows update
• wsreset.exe
• change region to my old location (Malaysia)
• change region to my current location (NL)
• windows setting --> repair --> reset Microsoft store
• delete Microsoft app user profile from registry
• First, open a PowerShell window as admin, run the Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage command, and reboot your PC. Then, reinstall Microsoft Store by opening PowerShell as admin and running this command:  Get-AppxPackage -AllUsers Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}- Delete catch folder manualy

....

Any other idea?

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

I'll be asking a few questions so I can have a better idea what solutions to provide.

When was the last time it worked properly? Have you made any changes to your computer recently?

What are some of the steps you tried to fix the issue, so I don't have to suggest it again?

Kind regards,

John DeV

Independent Advisor