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Microsoft Store doesn't work or open at all

Anonymous
2024-05-15T17:32:36+00:00

Hi!

I have tried many months to fix Microsoft Store. I have ran commands on PowerShell and nothing works. Microsoft Store doesn't even show up in the app list or system apps list.

Any ideas what to do? Could I reinstall the whole Store somehow? I'm hopeless.

Thanks for helping!

Windows for home | Windows 11 | Microsoft Store

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  1. John DeV 162K Reputation points Independent Advisor
    2024-05-15T19:45:29+00:00

    If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

    Please try changing your Region to United States if it helps.

    Please let me know if you have tried the methods below.

    **Reset the Microsoft Store cache

    Press the Windows Logo Key + R to open the Run dialog box,

    type wsreset.exe -i

    and then select OK.

    Note:

    A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

    **Check the Microsoft Store Install Service

    Press the Windows Key + S and type in services.msc.

    Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

    If disabled, change it to Automatic, click Start and click OK.

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/windows/usi...

    After that, restart your computer

    **Reset the Microsoft Store app

    Press Start then search Microsoft Store

    Right click it then select App settings

    Click Terminate > Repair > Reset

    **Re-register and reinstall the Microsoft Store app

    Press Windows key + X

    Click and Run Windows Terminal (Admin)

    Copy and paste the command below then press Enter.

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Restart your computer

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    10+ people found this answer helpful.
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  2. Anonymous
    2024-05-15T18:31:12+00:00

    Hi!

    Last time the store worked correctly like 2 months ago. Since that I have done many of the things that you can find when you seach "Microsoft Store not working" and look for a fix.

    As I said the store doesn't show up on the setting's app list so I can't run any troubleshooters. Also wsreset.something just says that store couldn't open task. When I click the store icon on the app list when you press windows key it just tries to update or download something since it shows a bar and then nothing happens.

    I also tried running some code in PowerShell but it gives an error and can't finish the program. If I understood correctly it can't either find something or some program is running and blocking it from executing.

    I hope this clears my problem. Thanks!

    3 people found this answer helpful.
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  3. Anonymous
    2024-06-16T01:07:56+00:00

    no,my window update also have some glich its showing something went wrong try to reopen later

    2 people found this answer helpful.
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  4. John DeV 162K Reputation points Independent Advisor
    2024-05-16T06:22:47+00:00

    Please try this if it helps.

    Please make sure to uninstall the Microsoft Store and Xbox app first.

    **Uninstall the Microsoft Store app:

    Press Windows key + X

    Click and Run Windows Terminal (Admin). Copy and paste the command below then press Enter.

    get-appxpackage *WindowsStore* | remove-appxpackage

    **Uninstall the Xbox app

    Open Settings then select Apps

    Under Apps and Features, find Xbox app

    Click More then Uninstall

    Once the two apps are uninstalled, install the Xbox app from the link below

    https://aka.ms/XboxInstaller

    Restart your computer then open the Xbox app

    This will prompt to install the Microsoft Store app

    Please check if the issue persists.

    Kindly let me know if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    2 people found this answer helpful.
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  5. Anonymous
    2024-05-16T06:10:09+00:00

    None of these methods worked. I have tried all of them before and did again now.

    When I run the wsreset.exe I get this message. Which says "Can't open link..." and "Your device needs new app to open this link."

    Image

    Also when I run the long code in the PowerShell it gives me a lot of red error text and gave me for example this error code "0x80073CF6".

    Image

    Do you have any idea whats wrong? Or what can I do any more?

    2 people found this answer helpful.
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