My game roblox won't download on the microsoft store.

Question

My game roblox won't download on the microsoft store.

Anonymous

It keeps asking me to retry a bunch of times. Every time I press retry it doesn't even download and keeps also saying there is an error.

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Answer 1

Hi Jayden, I am John J.D., a fellow Microsoft user like you.

I understand you're having issues with downloading Roblox from the Microsoft Store on your Windows 11 PC. I'm here to help you troubleshoot this problem. Can you let me know what steps you've already tried?

If you haven't tried anything yet, please follow these steps:

Reset Microsoft Store app:

> Settings (Win + I key) > System > System Components.

> Scroll through the app list or use the search bar to locate the Microsoft Store app.

> Click the Three-dots menu (...) next to Microsoft Store and select "Advanced options".

> Scroll down to the Reset section, and click on "Reset" (confirm the action if prompted).

> Restart your PC and test.

Reset the Microsoft Store cache:

> Press the Windows + R key to open the Run dialog box.

> Type wsreset.exe and press Enter.

> A blank Command Prompt window will open for a few seconds, and then it will close automatically. > The Microsoft Store will open.

> Attempt to download again.

If the download is stuck:

> Keep the download process in the Microsoft Store going.

> Press Start and search for "Find and fix problems with Windows Store Apps", then click it to open.

> Click "Advanced" and then click "Next".

> After the diagnostic test ends, check if the download process is working.

> If it's still stuck, repeat the steps until it continues.

Please let me know how it goes by clicking "Reply" below to continue the conversation.

John J.D.

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My game roblox won't download on the microsoft store.

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