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my msi touchpad has stopped working

Anonymous
2024-05-29T07:19:20+00:00

like the title says, it just suddenly stopped working mid use.
ive been into my device manager and it looks as if there is a problem with my i2c hid. error 10
ive gone through a few fixes i found online and nothing works.
funnily enough all mentions of the touchpad in my control panel have also disappeared.

any help would be appreciated.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-05-29T08:08:02+00:00

    that would be fn+f4.
    and no that doesnt fix it nor does installing a neew driver.

    any other suggestions?

    2 people found this answer helpful.
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  2. DaveM121 872.6K Reputation points Independent Advisor
    2024-05-29T08:23:58+00:00

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  3. Anonymous
    2024-05-29T08:22:59+00:00

    i have neither of those

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  4. DaveM121 872.6K Reputation points Independent Advisor
    2024-05-29T08:11:04+00:00

    On an MSI laptop there are usually two utilities installed, the Dragon Center and SCM, check in both of those to see if there is a setting in either to disable the touchpad.

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  5. DaveM121 872.6K Reputation points Independent Advisor
    2024-05-29T07:53:05+00:00

    Hi, I am Dave, I will help you with this.

    1

    Check the function keys (F1 - F12) on your keyboard, do any of those have a touchpad icon, if one does, try pressing that key or Fn + that key to see if that enables the touchpad.

    2

    If that was not the problem, go to the support page for your laptop on the MSI website to download and re-install the version of touchpad drivers they provide for your laptop.

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