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Finding a specific version of USB 3.20 Extensible Host Controller to download

Anonymous
2024-05-23T15:35:58+00:00

Hi,

I am using Windows 11 driver package for zbook firefly 14 g11 from https://hpia.hpcloud.hp.com/downloads/driverpackcatalog/HP_Driverpack_Matrix_x64.html and this package contains USB 3.20 Extensible Host Controller version 10.0.22621.608 (WinBuild.160101.0800), and I have a problem with usb ports. However, when I run windows update it installs this driver version 10.0.22621.3527 and it solves my problem.

My question is: Where can I download the driver version 10.0.22621.3527 from so that I can install it on my device without internet access?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-05-24T07:18:46+00:00

    Hello, goral1990

    Welcome to the Microsoft Community!

    Thank you for your feedback. I have read the information you have provided. You mentioned that you want to download the latest version of the driver package so that you can update the driver without internet connection.

    You can download the driver package from this official HP website, you can look here to see if the driver package you want is available, if the file you want to download is not available here as well, then you may need to contact HP support for more help. The download link is below.

    HP ZBook Firefly 14 inch G11 Mobile Workstation PC Software and Driver Downloads | HP® Support

    Disclaimer: Microsoft provides no implied or other warranties and/or guarantees, and is not responsible for the information you obtain from third-party linked sites or for any technical support related thereto.

    Best regards

    Brian - Microsoft Community Support Specialist

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  2. JosephT71 9,210 Reputation points
    2024-05-24T16:49:51+00:00

    KB5037771 is a security update, you don't want to install it????

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  3. Anonymous
    2024-05-24T16:03:09+00:00

    By providing a link to hpcloud I just wanted to give an indication of what package I use. I realize that the USB 3.20 Extensible Host Controller driver is from microsoft which is why this post on the microsoft community forum. Usually there is a download of some utility or chipset that contains the driver files for that version (for example .inf). The particular one I am looking for is unfortunately in the entire Windows 11 update ( 2024-05 Cumulative Update for Windows 11 Version 22H2 (KB5037771) ). I've already made an attempt to unpack the entire update and started looking for the files responsible for installing the version that installs with it.

    I do not want to install the whole update, but only fix the usb related error.

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  4. JosephT71 9,210 Reputation points
    2024-05-24T15:45:54+00:00

    That original 10.0.22621.608 driver is from Microsoft, not from HP.

    You can double check by read the release notes from the HP website you posted. It has all the individual drivers listed, something like this.

    https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151925.html

    The 10.0.22621.3527 driver is also from Microsoft, it gets updated when windows OS gets updated. There is no "download" file, it is part of the monthly OS update.

    ![](https://learn-attachment.microsoft.com/api/attachments/3f213a6b-106a-4f7d-b9cd-e3f974ef2805?platform=QnA