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i am facing a problem on instagram since last few days , "page unresponsive"you can wait for it to become responsive or exit the page" . what can i do ?

Anonymous
2024-05-06T19:18:35+00:00

i am facing a problem on instagram since last few days. when i login in instagram and click reels option everything gets stuck .after click reels option i can't click any other options like home ,explore etc. but without reels option everything is fine . after clicking reels option reels not loading everything get stuck .after few second a notification come ,"page unresponsive"you can wait for it to become responsive or exit the page ". i uninstalled the instagram app and again reinstall but i can't fix it . then i terminate and repair instagram from settings .but it can't fix . i clear all cache . i can't fix it .what can i do . please help!

Windows for home | Windows 11 | Microsoft Store

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  1. Anonymous
    2024-07-04T19:55:33+00:00

    have you fixed this issue or not...I am also facing the same problem

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  2. Anonymous
    2024-05-07T06:06:29+00:00

    Hi mohammad,

    Thanks for choosing Microsoft Community.

    In your description, you are experiencing lagging while using instagram and then “page not responding”. Are you experiencing lag in all programs on your computer? Or is it only when using instagram?

    You can refer to the link below to improve your computer's performance and see if the problem can be solved.

    Tips to improve PC performance in Windows - Microsoft Support 

    If you are only experiencing this issue when using instagram, and if you are using the instagram app, you can try uninstalling it and reinstalling it to see if the issue still exists.

    If the issue persists after reinstallation, then it is not a system issue and we suggest you to go through the link below to find instagram support staff who will provide you with more professional help.

    Link: https://help.instagram.com/

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support. Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    I hope the above can help you, if you have any other questions please continue to contact me, thank you for your support and understanding.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

    1 person found this answer helpful.
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  3. Anonymous
    2024-08-21T13:09:59+00:00

    i am facing the issue tooo

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