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update messenger app on facebook for laptop unable to send messages can you help?

Anonymous
2024-05-18T20:08:54+00:00

I am unable to send or answer messages on facebook on my laptop or iphone, what is wrong?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John Jefferson Doyon 66,130 Reputation points Independent Advisor
    2024-05-19T05:16:16+00:00

    I'm glad I could assist you today, Valerie!

    If you'd like, you can click "Yes" below the response that provided the helpful solution. This way, any users who come across this thread with similar issues will find the steps and benefit as well. Thank you!

    John J.D.

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  2. Anonymous
    2024-05-19T04:22:20+00:00

    Thank you John, very helpful!

    1 person found this answer helpful.
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  3. John Jefferson Doyon 66,130 Reputation points Independent Advisor
    2024-05-18T20:53:43+00:00

    Hi Valerie, I am John J.D., a fellow Microsoft user like you.

    I understand you're having issues with the Messenger app on your Windows 10 laptop. Let's work together to figure this out.

    Since the issue seems to be happening when using another device, have you also checked if the problem occurs when using the Facebook or Messenger web version in your browser?

    If the issue persists, it is possible that you are blocked from sending messages due to Facebook community guidelines. In this case, you might want to contact Facebook support for further assistance.

    John J.D.

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