Hi Phillip Chavez,
Welcome to Microsoft Community.
The original message seems to describe a phenomenon related to the state of the graphics card driver.
This could be related to the driver's data, certain software configurations that manage graphics configurations, account Profile failures, system component failures, and a variety of other factors.
If possible, would you mind sharing more information about this issue with us?
- When did you first encounter the problem?
- Were there any special events in the device before the situation first occurred? For example, system update, driver update, application update, BIOS update?
- Is the situation the same when you observe it in a relatively clean environment (for example, new local account, safe mode)? Create a local user or administrator account in Windows - Microsoft Support Start your PC in safe mode in Windows - Microsoft Support
- Is the situation the same if you perform a clean install of the driver and test a previous version instead of the latest graphics driver?
How to Use the Display Driver Uninstaller (DDU) to Uninstall an... (intel.com) Zenbook 14X OLED (Q420)|Laptops For Home|ASUS USADisclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. - Is the situation the same if you clean/reset some display-related configurations? Windows 10 reset external monitors settings - Microsoft Community
Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click How to back up and restore the registry in Windows - Microsoft Support to view the article.
If I misunderstand your situation, feel free to correct me and share the information.
Best Regards,
Kyo.Y - MSFT | Microsoft Community Technical Support