In this case, it's recommended that you undo any overclocking you've done and if the problem has been there since you set up the computer, take it to a service center so they can check it out.
What is the cause of this BSOD?
Recently, I was playing a game (Helldivers 2-HD2) and everything was stable. However, after a mission I received a BSOD which caused my computer to crash. Afterwards, my computer has been running poorly & my CPU temperature is skyrocketing (I7-14700k) to 90-100C whereas it was previously stable. I received another BSOD when I tried to restart my computer. I performed a DISM, SFC/ scan command, Intel Processor Diagnostic Tool, and a memory diagnostic test & everything came back fine. Navigation between pages is now laggy & processes seem to be slow. The frame rates are no longer stable on HD2 whereas previously they were stable at 60fm. I tried to rollback my NVidia driver. However, that did not help. Can anyone tell me what is causing it based on the below error reports?
GPU: NVIDIA 4070 Super
Crash Error Report 5/23/24
- <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
- <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>9</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2024-05-23T04:00:45.0001381Z" /><EventRecordID>25096</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>CommandCentral</Computer><Security UserID="S-1-5-18" /></System>
- <EventData> <Data Name="BugcheckCode">10</Data><Data Name="BugcheckParameter1">0x7fffffff0000</Data><Data Name="BugcheckParameter2">0x2</Data><Data Name="BugcheckParameter3">0x0</Data><Data Name="BugcheckParameter4">0xfffff80613f07029</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">0</Data><Data Name="CsEntryScenarioInstanceId">0</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">0</Data><Data Name="LongPowerButtonPressDetected">false</Data><Data Name="LidReliability">false</Data><Data Name="InputSuppressionState">0</Data><Data Name="PowerButtonSuppressionState">0</Data><Data Name="LidState">3</Data></EventData> </Event>
Event Log 2 5/23/24
- <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
- <System> <Provider Name="EventLog" /><EventID Qualifiers="32768">6008</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2024-05-23T04:01:00.6455057Z" /><EventRecordID>25069</EventRecordID><Correlation /><Execution ProcessID="3244" ThreadID="3284" /><Channel>System</Channel><Computer>CommandCentral</Computer><Security /></System>
- <EventData> <Data>11:59:54 PM</Data><Data>5/22/2024</Data><Data /><Data /><Data>21</Data><Data /><Data /><Binary>E80705000300160017003B003600A102E80705000400170003003B003600A1023C0000003C000000000000000000000000000000000000000100000000000000</Binary></EventData> </Event>
Reliability History Report
Report 1 (Hardware Error)
Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 815
Parameter 2: 2
Parameter 3: ffff800694e52080
Parameter 4: 0
OS version: 10_0_22631
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Report 2 (BSOD Error)
Problem signature
Problem Event Name: BlueScreen
Code: a
Parameter 1: 7fffffff0000
Parameter 2: 2
Parameter 3: 0
Parameter 4: fffff80613f07029
OS version: 10_0_22631
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Intel Driver Updates 5/22/24
Intel - System - 11.7.0.1007
Intel - SoftwareComponent - 6.5.1.371
Nvidia Driver Update 5/22/24
Version 555.85
Windows for home | Windows 11 | Performance and system failures
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7 answers
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Anonymous
2024-05-23T20:44:00+00:00 Hi,
I removed & then reinstalled NVidia drivers with DDU and am not seeing anymore BSODs. However, I am still seeing jitter & stutter, high CPU temps, unstable frame rates (30-40fm) with my set up. Would you have any recommendations to troubleshoot that? Thank you for your help so far!
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Jonathan Deives 74,060 Reputation points Independent Advisor2024-05-23T19:20:30+00:00 One of the minidump files indicates that the cause of the BSOD is "nvlddmkm.sys" which is an NVIDIA driver.
Are you using an app like NVIDIA Broadcaster? If so, please uninstall and test to see if the problem occurs.
Also uninstall the current graphics card driver using DDU tool, go to the nvidia website and search for the driver before the last one released, download and install it.
https://www.nvidia.com/Download/Find.aspx?lang=...
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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Anonymous
2024-05-23T06:58:02+00:00 Hi Jonathan,
Here is the link. Please let me know if you can't open it. Two links included in case the other does not work.
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Jonathan Deives 74,060 Reputation points Independent Advisor2024-05-23T05:58:22+00:00 My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..
See if your computer is creating minidump files.
To find these files, this is the path "C:\Windows\Minidump".
First copy and paste all the minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud on a website like OneDrive, Google Drive or Dropbox.
Choose to share or right click and get the share link.
Please post the link to the ZIP file here so it can be reviewed.