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Why does my computer keep hard hanging?

Anonymous
2024-05-12T04:06:05+00:00

My computer keeps hard hanging randomly. I can not recreate it when I try. Stress tests don't cause a hard hang. It happens randomly and seemingly for no reason. No matter what I do, it will just randomly hard hang and sometimes enter a shutting-down screen. I can not pinpoint the cause at all. I have tried new RAM, which I have seen as a potential cause, but that has not changed anything. I will add the most recent dump file. I have turned all manufacturer limits from intel in my BIOS as well as disabled hyperthreading and intel turbo to no avail. If someone more adept at diagnosing and understanding this issue could take a look and let me know how to fix it, that would be great. Thank you.

https://drive.google.com/file/d/1tfF36kNSb3rM7vB1PZ1QXKC3bGeIBRZG/view?usp=sharing

I have:

intel i9-13900K

42GB Corsair 7200mhz memory

Samsung 970 EVO Plus 1TB

Nvidia 4090

ROG Strix Z790-E motherboard

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 870.6K Reputation points Independent Advisor
    2024-05-12T07:40:19+00:00

    That minidump file also lists RAM corruption as the cause of your crashes, you indicate you have tried different RAM and that did not solve the problem, the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

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  1. Anonymous
    2024-05-12T07:32:15+00:00

    I have this one, which is an older one, but it still has the same circumstances for a hard hang/ crash.

    https://drive.google.com/file/d/1XjcqmVKSGU_CjeYdMkXUJ7YcIZLJoGLZ/view?usp=sharing

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  2. DaveM121 870.6K Reputation points Independent Advisor
    2024-05-12T06:39:09+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump file just indicates memory (RAM) corruption no specific driver is listed

    Do you have any more minidump files you can upload for analysis?

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