Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Does the issue occur immediately after performing a Reset to this PC?
If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
Please let me know if you have tried the methods below.
- Please try to scan your computer for any virus or malware.
Please try to scan your system using Microsoft Safety Scanner or the free edition of Malwarebytes.
https://www.malwarebytes.com/mwb-download/
Microsoft Safety Scanner
https://learn.microsoft.com/en-us/microsoft-365...
- Perform a Clean Boot
Determine if a background program or a software conflict is causing the issue.
Press Start then search and type: msconfig
Select System Configuration > go to the Services tab.
Select and make sure to put a check mark on "Hide all Microsoft services"
Click Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.
Kindly check the support article below for more details
https://support.microsoft.com/en-us/topic/how-t...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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