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Intel (R) Wi-Fi 6 AX200 160MHz doesn’t work

Anonymous
2024-05-16T04:00:48+00:00

I’ve had this problem before and uninstalling it has worked. I know it is not a router problem. Now I’ve tried uninstalling, updating the driver (none), scanning for changes, dis/enabling, and turning off my router. None have made changes thus far. It says I can check if the drivers got an update by updating my laptop, but I cannot do that, as I have no Wi-Fi of course.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-05-16T05:36:14+00:00

    Hi Shireen. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    What changes to your computer before the issue occurred?

    1. Try restarting the Network Service:

    Press Windows + R, and type Services.msc then hit OK

    Scroll down and look for Network Setup Service

    Double-click it and change the startup type to Automatic and click "Start".

    Go to the “Recovery” tab and Click the First Failure dropdown, then select Restart the Service.

    Click Apply then OK.

    Restart your PC and then check.

    1. Use an older driver:

    Press Windows + X, then choose Device Manager.

    Expand the 'Network adapters' section.

    Locate your wireless driver.

    Right-click on it and choose 'Update'.

    Select 'Browse my computer for driver software'.

    Choose 'Let me pick from a list of available drivers on my computer'.

    Pick an older driver from the list and click 'Next'.

    1. Type the Command prompt on your search bar and right-click the result, then run as administrator

    copy and paste each command(one at a time) below and hit enter:

    netsh int tcp set heuristics disabled

    netsh int tcp set global autotuninglevel=disabled

    netsh int tcp set global rss=enabled

    netsh winsock reset

    netsh int ip reset

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    Restart your PC then check

    1. Try network reset

    Click Start Menu > Settings > Network & internet > Advanced network settings > Network reset > Select Reset now > Yes to confirm.

    I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

    10 people found this answer helpful.
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  1. Anonymous
    2024-05-27T02:38:41+00:00

    Hello,

    I am still experiencing this issue after trying all four methods. Are there any other methods to get the network adapter up and running?

    Thanks!

    S.E

    5 people found this answer helpful.
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  2. Anonymous
    2024-05-18T00:03:24+00:00

    Great! I'm glad to hear that you found this information useful and that your issue has been resolved.

    Assist the next person with a similar issue by letting us know if this response solved your problem. Click 'Yes' or 'No' below.

    1 person found this answer helpful.
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  3. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2024-05-16T08:24:23+00:00
    1 person found this answer helpful.
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  4. Anonymous
    2024-05-18T00:01:36+00:00

    Thank you very much Lester, after following your first set on instruction I very quickly got my laptop up and running once more.

    Much appreciated!

    S.E

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