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Windows Update: We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet.

Anonymous
2024-05-25T10:03:23+00:00

currently i am unable to operate Microsoft store & couldn't update at all. It shows - Windows Update: We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet.
Kindly provide the solution asap.
Using windows 11

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Gopal Krish 2,860 Reputation points Independent Advisor
    2024-05-25T10:37:26+00:00

    Hello there, I'm Gopal an Independent Advisor. I will try my best to help you.

    Resetting the Windows Update components can help resolve issues with the update service.

    Press the Windows key and type Command Prompt.

    Right-click on Command Prompt and select Run as administrator.

    In the Command Prompt window, type the following commands one by one and press Enter after each command:

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    After running these commands exit the command prompt, restart your PC, and check if the issue is resolved.

    I hope this will help you to sort out the issue. Please let me know if you need further assistance. Thank you!

    Regards,

    Gopal

    9 people found this answer helpful.
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  2. Anonymous
    2024-05-25T13:37:25+00:00

    Thank You Gopal, for your response I tried what you said but it didn't worked.
    Apart from update, there is no other app running except Google Crome i.e. mirosoft edge, microsoft store all are showing no internet.
    Attaching some screenshot.
    Kindly help.

    Imagehttps://learn-attachment.microsoft.com/api/attachments/51281265-8b3d-4634-9d46-7f56207ee4ab?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/b2acc592-fe4a-4e97-9a99-c285dc62b67a?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">![Image](https://learn-attachment.microsoft.com/api/attachments/b2acc592-fe4a-4e97-9a99-c285dc62b67a?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/cbf4c995-c607-445e-9627-af5c20157f24?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">Image

    6 people found this answer helpful.
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  3. Anonymous
    2024-09-01T18:25:24+00:00

    Hello

    I need your help.I cannot acces the microsoft store,it keeps crashing and the windows is not updating and giving error.

    I have tried everything but could not solve the problem.I use windows 10.

    Please help me.

    2 people found this answer helpful.
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  4. Gopal Krish 2,860 Reputation points Independent Advisor
    2024-05-26T01:12:41+00:00

    Thank you for providing the screenshot!

    Please try the following steps and see if that helps

    Step 1: Run the Network troubleshooter

    Press the Windows key + R on your keyboard to open the Run dialog box.

    Type msdt.exe /id NetworkDiagnosticsNetworkAdapter in the Run dialog box.

    Press Enter or click OK. Follow the instructions.

    Step 2: Run the Network commands

    Press Windows key + X, and select Windows Admin PowerShell.

    In the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

    Type netsh winsock reset and select Enter.

    Type netsh int ip reset and select Enter.

    Type ipconfig /release and select Enter.

    Type ipconfig /renew and select Enter.

    Type ipconfig /flushdns and select Enter.

    Restart the computer and check if the issue persists.

    Regards,

    Gopal

    2 people found this answer helpful.
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  5. Anonymous
    2024-05-26T14:16:57+00:00

    This didn't work

    1 person found this answer helpful.
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