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I can't "allow app to make changes to my device"

Anonymous
2024-05-25T22:50:10+00:00

Hi, so I tried deleting an app and I had a pop-up and it was asking me for confirmation to "allow application to make changes to this device", however, I only had the option to say "no". I've looked up possible solutions, and I found only one which told me to go to the control panel and change account settings or type, however, I would get the same pop-up where I could only say "No" if I tried to change anything about the account: account settings, account type, name etc. Could anyone please help me?

Windows for home | Windows 10 | Performance and system failures

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  1. Ramesh 176.1K Reputation points Volunteer Moderator
    2024-05-26T02:19:20+00:00

    Hi Dylan,

    I'm Ramesh, here to answer your query at the Microsoft Community.

    If the "Yes" button is missing in the UAC consent dialog, it means your account has lost its admin privileges, and no other admin accounts exist in the computer.

    Fortunately, you can restore admin privileges to your account by logging into the built-in "Administrator" account via Safe mode.

    Please try the accepted solution in the following thread.

    Administrator Access Disabled? - Microsoft Community:

    https://answers.microsoft.com/en-us/windows/for...

    I hope that helps. Let me know how it went.

    2 people found this answer helpful.
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  2. Ramesh 176.1K Reputation points Volunteer Moderator
    2024-05-26T09:27:32+00:00

    The built-in Administrator account may have become corrupt. Normally, it should be available in Safe mode.

    I'd suggest backing up the data to an external drive and Resetting Windows (with the Keep my files option.)

    To backup the data, restart Windows (into Normal mode), login to your account, and backup the data to external drive.

    Then, reset Windows via Windows RE. The instructions are here:

    https://devblogs.microsoft.com/oldnewthing/2016...

    https://pureinfotech.com/reset-pc-keeping-files...

    The Reset procedure will wipe your apps and settings and cleanly installs Windows. Your files will remain if you choose the Keep my files option.

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2024-05-26T09:19:52+00:00

    No, for some reason I don’t have that option

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  4. Ramesh 176.1K Reputation points Volunteer Moderator
    2024-05-26T09:06:10+00:00

    Hi Dylan,

    Do you see the "Administrator" account on the sign-in screen in Safe mode?
    Image

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  5. Anonymous
    2024-05-26T08:48:21+00:00

    Hi, thanks for the reply. So I enabled safe mode, but now I’ve been locked out and can’t log in anymore. It says “enforced policy only allows administrators to sign in in Safe Mode.” but there are no administrator accounts, so how do I sign in?

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