Glitched BSOD

Tried all the steps and what do you mean the three software programs on your computer? I tried clean boot, still crashes albeit lesser. Tried the CMD and it said it fixed some stuff, but still crashes with glitched bsod. Updated all drivers, and I ran some stress tests on CPU, GPU and RAM nothing happens except for the stress test to CPU using OCCT crashes without errors.

Here is the links to the Dump Files https://1drv.ms/f/s!AoaauBhIov2FhCXUkJhWkylubwe8?e=k55bbm

Hi Ethan.

Thank you for your reply and for providing us with the log files. By third-party software I mean "third-party applications other than Microsoft applications and your system applications", some of which may cause interference with your system and therefore need to be eliminated by a clean boot. However, the fact that you are still experiencing problems during a clean boot suggests that something may be wrong with your system itself (both software and hardware).

You have provided 2 blue screen logs. The first log reports that the kernel process ntkrnlmp.exe reported an error, which occurred while you were using chrome.exe, which could be a problem with the driver or some hardware failing to respond in time.

The second is the win32kbase.sys error, this is the error that occurs when you use textinputhost. Usually there is a memory conflict or system file corruption that causes this error.

And you had executed the CMD command that I provided you with a prompt that said it fixed something, but you still had a blue screen, and you had tried updating all the drivers. From the above results, it seems that your problem is locked to either corrupt system files or a hardware problem. For further troubleshooting, make a backup of your hard disk and then try to perform a fresh install to see if the blue screen occurs with a new, complete system, as described in the link that follows.

Windows 11 Clean Installation (microsoft.com)

At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.  

If the blue screen does not occur after a clean install, then the problem is caused by a corrupted system file, which we solved with a clean install.

If the blue screen still occurs after a fresh install, then the problem is caused by some of your hardware being corrupted, please contact your device manufacturer and have them check your device hardware further.

I hope the above can help you, if you have any other questions please continue to contact me, thank you for your support and understanding.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist

Hi Ethan.

Thanks for reporting this issue in Microsoft Community.

Based on your photos and description, it looks like you've been experiencing a lot of blue screens lately. You can get a small dmp file by following these steps:

1 Tap Window+R and type sysdm.cpl

2 Go to System Properties and tap the Advanced tab

3 Find Startup and Fault Repair and tap Settings

4 In Write debug information, select Small memory storage

5 The following directory will change to

%SystemRoot%\Minidump

You can remember this location, if you experience blue screen again, you can restart your computer and enter this location into Explorer, you can see the .DMP file created under the folder, upload this file to OneDrive and provide the link to us, we will analyze it and provide you with further suggestions.

Share OneDrive files and folders - Microsoft Support

From your event viewer it shows that it's a kernel power error, and one of the three-party software detections you're using suggests that it's a CPU and RAM issue. In your photo, your computer is showing a “splash screen”, which means that there are some problems with your graphics card and motherboard. Since the probability of multiple hardware failures in a computer at the same time is extremely low, we will provide you with the following options to eliminate the possibility of problems from the software side.

First of all, to rule out the possibility of a three-way software cause, I recommend trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine It can be used to determine whether a background service or program is interfering or causing a problem.

These steps of “clean boot” might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

If the problem doesn't appear during the clean boot, then uninstall the three software programs on your computer one by one until the problem disappears.

Then you can work on the driver level. Please search “Device Manager” in the taskbar, right-click all the drivers in it, and then choose Uninstall, then download the latest driver from your device manufacturer's official website and install it to see if the blue screen problem still occurs.

In the meantime, you can check the system files by using the command:

1. Search for CMD, find the command prompt, and select Run as administrator mode.
2. Enter the following commands one by one, and be sure to execute the next command after the previous one is completed. DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /RestoreHealth SFC /Scannow
3. After the scan is complete, you can check the scanning information to see if the problem has been detected and fixed.

After the above steps, we ruled out the possibility of the software level, if after the elimination, the blue screen problem is still serious, then this is likely to be some of your hardware failure. Please contact your device manufacturer and ask them to perform a full hardware check on your device with a focus on the motherboard.

If you have any other questions or need further assistance, please continue to contact me and thank you for your understanding and support.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist