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How can I repair Microsoft Edge?

Anonymous
2024-05-02T13:56:12+00:00

Since the latest update of Windows, the Edge browser randomly opens multiple tabs, literally overnight. I don't use Edge as a browser, personally, but do need it for when I work remote. We use windows security and have checked for viruses as well as malware. All looks well in that arena. We suspect a type of malware but haven't been able to locate it. I've tried the modify/repair option in add/uninstall menu more than once with no luck. What else can I do?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2024-05-06T00:14:27+00:00

    Hello! I've cleared the browser cache and set security settings to my preferences.

    I'm not opposed to uninstalling and reinstalling Edge. However, I can't find a legitimate way to do so. In the add/remove programs app, the only option available is to "modify", which runs a "repair" if desired. I've accomplished that a few times with no success. I have no need to import saved data.

    Thank you for your help!

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  2. Anonymous
    2024-05-05T16:23:51+00:00

    Good morning! Thank you!

    1. Version 124.0.2478.80 (Official build) (64-bit)
    2. I don't use Edge for personal browsing so I don't use InPrivate Browsing. I don't know if this happens in incognito. I'll open a tab and see what happens overnight. However, Edge is opening multiple tabs without prompting. It doesn't appear that any of them open randomly in incognito.
    3. See attached.![](https://learn-attachment.microsoft.com/api/attachments/b324975d-e9ef-49ad-af6f-bfc04ea3e833?platform=QnA
  3. Anonymous
    2024-05-04T15:24:21+00:00
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  4. Anonymous
    2024-05-03T15:02:03+00:00

    Thank you for the reply! My issue is that Microsoft Edge is opening random tabs while the service is closed, while I'm not using the service. I don't use Edge for personal browsing. Additionally, Edge is disabled at startup. It should only open if I choose to open it. I suspect it may be an issue with copilot. However, my laptop runs the same windows version and does not encounter the same issue.

    I need to know what to do to keep Edge from opening random tabs on its own.

    Thanks!

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  5. Anonymous
    2024-05-02T14:35:42+00:00

    Greetings, Cynthia! My name is Arif, and I will assist you today.

    I'm sorry to hear that you're facing this issue. Please try the following steps:

    • Open Microsoft Edge.
    • Click on the three horizontal dots in the top-right corner to open the menu.
    • Go to “Settings.”
    • Scroll down to the “On startup” section.
    • Choose the option that best suits your preference (e.g., "Open The New tab Page" and "Home Button New tab Page").

    Warm Regards,

    Arif

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