This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
When I plug in my ps5 controller to my pc, not only does it set it as the default audio device, but it actually removes my headset as an audio device from my pc. I can look at my audio devices, see my headset there, and immediately when I plug the ps5 controller in, my headset completely disappears. It will not come back until i restart my system and unplug and plug the headset back in. In the past, I have had to change the default audio device, but I have never had it completely remove my headset from my system before. I have disabled the controller as an audio device and even uninstalled it, but nothing works.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Hi ,
I understand that you were able to solve it using the direct USB connection on your motherboard, I'm happy that the case was resolved, you can always count on the Microsoft community and have a good week.
Hope this helps.
If you find the answer helpful, please mark it as an answer.
Independent Advisor - Community
Thanks
The other desktop I have access to didn't acknowledge me plugging the ps5 controller in, didn't light up or anything. This is not a problem I have on mine.
Hi ,
What about a laptop or desktop?
Independent Advisor - Community
Thanks
The headset is a razer blackshark v2 plugged in via usb, and the controller is also plugged in via usb
Hi ,
I am Ivan, I will help you with this.
What is your headphone model?
Use Bluetooth, jack or USB connection?
Independent Advisor - Community
Thanks
