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Phone link

Anonymous
2024-06-14T11:06:52+00:00

I am trying to link my phone to my laptop however it keeps coming up with this error message “A COM call to an ASTA was blocked because the call chain originated in or passed through another ASTA”

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit D - IA 167K Reputation points Independent Advisor
    2024-06-14T11:39:08+00:00

    Hi Emily,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Please restart your PC once.

    Then via

    https://www.reddit.com/r/techsupport/comments/1...

    This solution worked for me:

    Go to: Sync Your Smartphone to Your Windows Computer | Microsoft,

    https://www.microsoft.com/en-us/windows/sync-ac...

    click on Launch Phone Link, this will open the Your Phone app (it's Phone Link but for some reason renamed).

    The app will open with a message, saying that Phone Link needs to be updated, it will start the updated automatically, and once done, you can open the Phone Link app. Good luck!

    Hope that helps, and rely on us for any further inquiries. All the best.

    Disclaimer:

    The link included is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site that are frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they sometimes do more harm than good.

    7 people found this answer helpful.
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  2. Anonymous
    2024-08-02T23:42:51+00:00

    Hi, im having the same problem. Ive restarted my computer multiple times, but it still says the same thing.

    6 people found this answer helpful.
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