Hi Emily,
I'm Sumit, here to answer your query at the Microsoft Community.
Please restart your PC once.
Then via
https://www.reddit.com/r/techsupport/comments/1...
This solution worked for me:
Go to: Sync Your Smartphone to Your Windows Computer | Microsoft,
https://www.microsoft.com/en-us/windows/sync-ac...
click on Launch Phone Link, this will open the Your Phone app (it's Phone Link but for some reason renamed).
The app will open with a message, saying that Phone Link needs to be updated, it will start the updated automatically, and once done, you can open the Phone Link app. Good luck!
Hope that helps, and rely on us for any further inquiries. All the best.
Disclaimer:
The link included is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site that are frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they sometimes do more harm than good.