Share via

Windows 11 BSOD, and Diablo IV issues.

Anonymous
2024-06-29T15:06:34+00:00

Newer PC. Windows 11 has been experiencing BSODs lately, and Diablo IV has been randomly crashing, shutting down, and restarting the PC.

Tried: Reverting Windows updates to 03/2024. No change.

Ran Memory tests. Memory reports no problems.

I ran stress tests on my CPU, memory, and video card. No problems.

Windows Minidump files: https://www.dropbox.com/scl/fo/astru8e6opfw5nhmqhmty/ANZyzD0X5-rQdEgDJ3XYCdo?rlkey=e8dk34ckmzkkzwjlsot8rde66&dl=0

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
  1. Jonathan Deives 70,510 Reputation points Independent Advisor
    2024-06-29T18:39:25+00:00

    My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

    One of the minidump files indicates that the cause of the BSOD is "nvlddmkm.sys" which is an NVIDIA driver.

    Are you using an app like NVIDIA Broadcaster? If so, please uninstall and test to see if the problem occurs.

    Also uninstall the current graphics card driver using DDU tool, go to the nvidia website and search for the driver before the last one released, download and install it.

    https://www.nvidia.com/Download/Find.aspx?lang=...

    ___________________________________________________________

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    ___________________________________________________________

    1 person found this answer helpful.
    0 comments No comments

0 additional answers

Sort by: Most helpful