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Why can't I see the image of my attachment in Gmail while I am attaching it? Why does my Windows 10 want to do something after using IObitunlocker?

Anonymous
2024-06-18T16:42:04+00:00

I just asked this in another website for MS. I don't even know where it went. I think it was to bring up suggestions of where to go, so now I have to retype this.

First, I installed a new hard drive several months ago and reloaded Windows 10 64bit 22H2 Home version. No problems.

Now, when I send an email in Gmail, at the point where I click attach and the window opens up, I click on the document but it does not show me the document anymore. That would tell me if I accidently chose the wrong document and correct it. Images is tuned on, but that only applies to receiving. I cannot find when sending it why I cannot view it before I chose attach or Open.

Second, when I use IObit to remove undeleted files from %temp%, about every 35th time it goes blue screen and seems to be cleaning it up and sending MS information. I could be wrong but I think it does it when I have a lot of temp files. I just had about 22-24 files to delete. All but about 5-6 had a file size over 100. The rest were zero. Any ideas?

Thank you.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2024-06-27T07:28:00+00:00

    Hi David Lobato.

    Thank you for your reply. The computer I learned about is not currently experiencing a blue screen, which is a satisfying result.

    I hope the above helps, if you have any other questions, please continue to contact me and thank you for your support and understanding.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

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  1. Anonymous
    2024-06-19T19:40:07+00:00

    I forgot. I do not use OneDrive at all. I actually have in the bottom, right corner asking me to sign in

    all the time. I do not.

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  2. Anonymous
    2024-06-19T19:38:25+00:00

    Zev. Ran SFC/Scannow.

    Fixed corrupt files.

    As for blue screen, when I Tap on Window + R and type sysdm.cpl, it automatically brings up System Properties. After

    I click on Advanced tab there is no Startup and Repair. There is a Startup and Recovery. I looked there and all over but

    no Settings. It ends right here. I cannot do anything beyond this.

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  3. Anonymous
    2024-06-19T17:06:46+00:00

    Thank you Zev. I will do this in the afternoon.

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  4. Anonymous
    2024-06-19T08:45:10+00:00

    Hi David Lobato.

    Welcome to Microsoft Community.

    In your description, you can't see the image of the attachment when you add it using Gmail. What image are you not seeing? Or you can't find the attachment you need to add?

    Since this is a Gmail issue, please log in to your Gmail account via the following link and then provide feedback in Gmail

    https://www.gmail.com/

    Once you are logged in, please click on the feedback icon (the icon with the question mark in the circle) at the top right, and then select "Send feedback to Google" at the bottom of the page to send your feedback to Google's official support staff.

    Meanwhile, I also noticed that you are using IObit Unlocker to delete the files in %temp% path, and then you get a blue screen.

    The %temp% path usually holds temporary system files that sometimes support the normal operation of the system, and they usually delete themselves when they are no longer needed. Therefore, there is no need to manage or delete them manually.

    When some temporary files are being accessed or read/written, these files cannot be deleted. If you use other tools to delete them, make sure that it will not affect the normal operation of the system before you delete them. If you force to delete it, it is likely to cause system abnormality, such as occurrence of blue screen.

    If you have problems using IObit Unlocker, please contact IObit Unlocker's online support via the link below.

    Online Feedback – IObit

     Image

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    In addition, for your blue screen problem, please refer to the following steps and try to do a system file checking

    1. Search for CMD, find the command prompt, and choose to run in administrator mode.
    2. Enter the following commands one by one, and be sure to execute the next command after the previous one is completed.

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    SFC /Scannow

    1. After the scan is complete, you can check the scanning information to see if the problem has been detected and fixed.

    Meanwhile, we suggest you to find the blue screen log.DMP file in the following way, and refer to the link below to share it with us via OneDrive, so that we can get more information to find the problem and help you solve it.

    Share OneDrive files and folders - Microsoft Support

    1 Tap on Window + R and type sysdm.cpl

    2 Go to System Properties and click on the Advanced tab.

    3 Find Startup and Repair and click Settings.

    4 In Write debug information, select Small memory storage.

    The following directory will become

    %SystemRoot%\Minidump

    5 You can remember this location, if you encounter the blue screen again, you can restart your computer and enter this location into Explorer, you can see the .DMP file created under the folder, upload this file to OneDrive and provide the link to us, we will analyze it and provide you with further suggestions.

    I hope the above can help you, if you have any other questions or the above didn't help you, please continue to contact me, I will provide you with further assistance, thank you for your support and understanding.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

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