Windows Resource Protection found corrupt files but was unable to fix some of them.

Hello, I’m Virginia, a fellow user like yourself.

Sorry to hear you’re experiencing problems. May I ask which Windows 10/11 build are you running - 22H2 (Win 10/Win 11) or 23H2 (Win 11)?

I understand you’re having problems with corruption of Windows, Don’t worry as I’ll do my best to assist you today.

If Sfc & dism are not fixing the problems then an in-place repair is the next step:

In a nutshell you just download the Windows 11 .iso, right click & choose Mount, then double click on setup & follow instructions to continue with the install.

Ensure keep apps & files is automatically selected.

Please note a repair install is not a reset, this is a last attempt at repairing a PC without a clean install. If this fails to repair the problem then usually a clean install is required.

Download here:

https://www.microsoft.com/software-download/win...

Once Safe Mode is used the machine reboots itself into a boot loop before i'm able to open the cmd prompt. I had to reset my BIOS to default settings to get it to work. I might remove my CMOS battery for a bit and factory reset my BIOS to see if that is maybe a cause of the corruption.

If after running the correct DISM command and following with SFC you still have the same difficulties, there may be interferrence from another application or service. To resolve this we can try Safe Mode.

1. Choose Start and type "msconfig". Open the System Configuration.
2. On the Boot tab, choose Safe Mode and check Networking.
3. Apply your changes and reboot.
4. Open a Command Prompt as admin.
5. Enter these lines again one at a time. If there is any error note which one has the error and exactly what the error message is. You do not need to rerun Checkdisk unless it produced errors before.

Running in Safe Mode gives us a better chance of success with the DISM and SFC commands and possibly better error messages if it fails.

Regards,

David N.

"Windows Resource Protection found corrupt files but was unable to fix some of them." with a new CBS.log created, displaying the same content as the CBS.log documented and linked in my OP.

I have done the commands you mentioned multiple times prior to posting this, and the reason I'm here is because the obvious troubleshooting steps have been taken and I'm unable to figure out what the logs are telling me. The machine has corrupt files that are unable to be fixed and I'm thinking it's causing the boot loop (boot loop usually eventually gets into windows, but powers off and on multiple times. sometimes it doesn't boot into sign-in for up to 10 minutes)

I have been looking at Event Viewer as well, are there specific logs you would like me to post?

Thank you,

JD

Hello!

My name is David N., and I am a Windows fan and advice people here with Windows questions. I will be happy to assist you with your issue.

The DISM command that you mention is incorrect. It says that it is trying to get updated files for SFC from both online and C:\RepairSource\Windows /LimitAccess.

To resolve this, we should rebuild the system file store from online to get the latest files, then run SFC and Check Disk to clear up both Windows system files and any problems with the file system or bad sectors on the drive.

1. Click Start and type "cmd'. Open Command Prompt as Admin.
2. Enter the following lines one at a time. Note any messages given, especially ones which state that something could not be updated or repaired. dism.exe /online /cleanup-image /restorehealth sfc /scannow chkdsk /R /F /X
3. Reboot

Test to see if the issue is resolved.

As for the laptop crashing when being unplugged, this indicates a physical issue with the battery or charging system. A battery replacement is your best bet, but this might require physical repair.

I hope this helps! Please let me know if this resolves your issue or if you require additional assistance.

Regards,

David N.